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Offline marcelltrain  
#1 Posted : 04 December 2021 07:48:47(UTC)
marcelltrain

United States   
Joined: 21/08/2018(UTC)
Posts: 6
Location: Florida, Miami
CS3+ crash when I click Mapping or after open Configuration click any icon of function on left screen
Offline marklinist5999  
#2 Posted : 04 December 2021 10:01:59(UTC)
marklinist5999

United States   
Joined: 10/02/2021(UTC)
Posts: 3,070
Location: Michigan, Troy
I don't know what is wrong with it. Take it to Micro macro mundo in Miami.
Did you buy it from them? Is it crashing when you don't try mapping, but just operating?
Offline Goofy  
#3 Posted : 05 December 2021 08:31:21(UTC)
Goofy


Joined: 12/08/2006(UTC)
Posts: 8,993
Originally Posted by: marcelltrain Go to Quoted Post
CS3+ crash when I click Mapping or after open Configuration click any icon of function on left screen


How can a CS3+ crash when you start open mapping or configuration?
When you start click any button on the mapping or configuration the system shuts down?
A question...do you have older mfx locomotive on the track?
It could be this problem which disturb system.
You have to leave the CS3+ to Märklin service.
Do you have still warranty?
H0
DCC = Digital Command Control
Offline Copenhagen  
#4 Posted : 05 December 2021 12:15:29(UTC)
Copenhagen


Joined: 23/04/2019(UTC)
Posts: 369
Location: Copenhagen, Denmark
I have a CS3 but I'm no expert. It's possible to make backups to a USB stick and then you can try to reset it or update it via an ethernet cable to your router (or switch) or a combination of these things. The backup can then be reloaded (unless the fault lies within the backup data).
Offline reink  
#5 Posted : 07 December 2021 02:15:38(UTC)
reink


Joined: 18/02/2008(UTC)
Posts: 2
Location: Houston, Tx
My new CS3 has been crashing. I can not see any pattern to it. Sometimes it crashes, other times it freezes and I can only recover by cutting power. I have sent it in to Marklin repair, but I fear they will not see the problem because it is so erratic.
JPH
thanks 1 user liked this useful post by reink
Offline PeFu  
#6 Posted : 07 December 2021 05:40:29(UTC)
PeFu

Sweden   
Joined: 30/08/2002(UTC)
Posts: 1,208
Originally Posted by: reink Go to Quoted Post
My new CS3 has been crashing. I can not see any pattern to it. Sometimes it crashes, other times it freezes and I can only recover by cutting power. I have sent it in to Marklin repair, but I fear they will not see the problem because it is so erratic.

I had some similar issues with my CS2 which is feeded by a Märklin 60061. The problems started after adding a Märklin 60175 booster having a different power feeder. On some forums, I found recommendations to use the same kind of power feeder for the CS2 and all boosters. When exchanging the power feeder for a 60061, everything was great again.

Cool
Andreasburg-Mattiasberg Bahn is inspired by Swiss railways |Forum Thread |Track Plan |Youtube | C and K track | CS2 | TrainController Gold V10
Offline Goofy  
#7 Posted : 07 December 2021 05:46:21(UTC)
Goofy


Joined: 12/08/2006(UTC)
Posts: 8,993
And i am disapointed at Märklin who has bad service.
They have service at link by writing to them but the answers takes so long time.
Not many who use CS3 knows about the problems appears and how to fix the problem.
I too did have some issues with the CS3.
H0
DCC = Digital Command Control
Offline marklinist5999  
#8 Posted : 07 December 2021 09:58:34(UTC)
marklinist5999

United States   
Joined: 10/02/2021(UTC)
Posts: 3,070
Location: Michigan, Troy
Peter, if Marklin has it, trust they will fix or replace it under the warranty!
A neighbor has a new vehicle, and the dash screen has gone dead twice.
The dealer has it now again, and I suspect these are chip related issues in your case too. The i.c. chip shortages or defective ones. A resin supply shortage is also affecting the medical device supply chain.
Offline Joakim_B  
#9 Posted : 07 December 2021 15:19:13(UTC)
Joakim_B

Denmark   
Joined: 27/12/2018(UTC)
Posts: 16
Location: Hovedstaden, Copenhagen
Originally Posted by: Copenhagen Go to Quoted Post
I have a CS3 but I'm no expert. It's possible to make backups to a USB stick and then you can try to reset it or update it via an ethernet cable to your router (or switch) or a combination of these things. The backup can then be reloaded (unless the fault lies within the backup data).



Hi all.I had some issues as well with my CS3+ (Black screen and so) and just like "Copenhagen" I successfully could reset and reinstall all via the WEB access service (remote control)
Offline kiwiAlan  
#10 Posted : 07 December 2021 16:45:36(UTC)
kiwiAlan

United Kingdom   
Joined: 23/07/2014(UTC)
Posts: 8,082
Location: ENGLAND, Didcot
Originally Posted by: reink Go to Quoted Post
My new CS3 has been crashing. I can not see any pattern to it. Sometimes it crashes, other times it freezes and I can only recover by cutting power. I have sent it in to Marklin repair, but I fear they will not see the problem because it is so erratic.


What size power supply do you have and what size power supply is the cs3 configured to expect. If you have it configured to use the high power supply but you use a lower power supply then this can be a symptom.

thanks 2 users liked this useful post by kiwiAlan
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