Hi,
I don't usually say too much on this forum, and I certainly don't usually "spill my guts" as we say in Australia.
Anyway, to get down to tin-tacks, two (2) of my Insider models failed this week for some reason.
One is still under warranty, and the other is well out of it. Both are MFX.
Neither of them respond correctly to my 60212 controller, although I get different responses.
One races off uncontrollably, the other just issues the standard chuff sounds but does not move.
Anyway, to prove a point, here is my positive attitude to the Marklin brand.
1. I phoned Marklin service, explained the problem, and he suggested I place both locos separately, on another controller, and see if there is a different response. Which I did, no luck there, as the MFX did not register.
My point? What other toy or model manufacturer in the world, has this free and open capability to respond first hand to their customers, direct at the factory?
Not even Mercedes Benz does that.
2. I will pack both locos off to Marklin service in the post, that will cost me very little in relation to my overall hobby expenses.
3. One loco will cost me nothing for repairs (under warranty), the other will cost me probably less than 100 Euros. To my way of thinking, that is good value. Both locos have had about 10 hours of use, so I have had my fun with them anyway.
4. Considering I have about 30 Marklin locos, it is a small proportion. I have had failures in other 2 rail brands over the last 10 years, some like 100% (2 out of 2). A local model train retailer (doesn't sell Marklin) was telling me today that some of the quality control from products made elsewhere, is currently as bad as he has ever seen.
5. I have one other 3 rail digital loco made by Liliput. It is a lovely runner, but there is one slight incompatability with my Marklin C track wide radius turnouts, which I can avoid.
6. Most of my other models are 2 rail DC or DCC of various brands. Some I appreciate in terms of value for cost, some I certainly don't. I seem to have a consistent liking for all of my Marklin products.
7. Considering the number of parts in a modern Marklin loco (over 300) compared to my 1940s Hornby Dublo (about 22 parts, like early Marklin I guess), I can appreciate the failure rates will be completely disparate.
regards
Kimball
Edited by user 11 April 2014 23:32:38(UTC)
| Reason: Added Point #7.