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Offline marklinist5999  
#1 Posted : 05 September 2021 15:59:18(UTC)
marklinist5999

United States   
Joined: 10/02/2021(UTC)
Posts: 956
Location: Michigan, Troy
I searched several items both in stock and new. I recieved a #47074 set a couple weeks ago and it arrived missing a buffer.
Offline Alsterstreek  
#2 Posted : 05 September 2021 17:53:37(UTC)
Alsterstreek

Portugal   
Joined: 16/11/2011(UTC)
Posts: 5,171
Location: Southwesternmost
The German link (as the English one seems not to work):

https://www.maerklinshop...rds=47074&iBrandId=1

The buffer has the article no. E103050. Maerklin does not have any available. Some European dealers show them in stock, but it is unclear if they ship overseas.
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Offline JohnjeanB  
#3 Posted : 05 September 2021 17:59:31(UTC)
JohnjeanB

France   
Joined: 04/02/2011(UTC)
Posts: 1,731
Location: Paris, France
Hi
Normally it is up to your dealer to provide the missing part to you. In Europe (EU) it is a just cause to return the Item free of charge and get full refunds.
So it all depends where you bought it.
In Märklinshop it is listed as a E103050 (4 pieces for 6€) https://www.maerklinshop.de/Spar...p;iBrandId=1&submit=but not available at the moment. You may try later again

Cheers

Jean
My layout videos
latest vid
hump yard
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Offline kiwiAlan  
#4 Posted : 05 September 2021 19:40:07(UTC)
kiwiAlan

United Kingdom   
Joined: 23/07/2014(UTC)
Posts: 6,280
Location: ENGLAND, Didcot
Originally Posted by: marklinist5999 Go to Quoted Post
I searched several items both in stock and new. I recieved a #47074 set a couple weeks ago and it arrived missing a buffer.


Send an email to Marklin with a photo of the location of the missing buffer. I did that with a wagon that had vehicles, and one of the vehicles was missing its wheels. I sent Marklin an email and the required parts arrived through the mail free of charge.

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Offline mike c  
#5 Posted : 05 September 2021 21:14:54(UTC)
mike c

Canada   
Joined: 28/11/2007(UTC)
Posts: 7,207
Location: Montreal, QC
Is this what you are looking for? https://www.ebay.com/itm/192814827124?

Regards

Mike C
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Offline marklinist5999  
#6 Posted : 06 September 2021 00:29:05(UTC)
marklinist5999

United States   
Joined: 10/02/2021(UTC)
Posts: 956
Location: Michigan, Troy
Yes Mike C, looks like it. The buffer pocket is half moon shaped. Thank's all, Alster, Jean, Alan! I'll shoot my dealer an e-mail. It was brand new old stock. They were ordering direct from Germany some before a container ship sank and Covid. They recieved some items with slightly damaged or water logged packaging. Marklin USA checks it's parcels before forwarding to US dealers.
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Offline mike c  
#7 Posted : 07 September 2021 01:07:23(UTC)
mike c

Canada   
Joined: 28/11/2007(UTC)
Posts: 7,207
Location: Montreal, QC
I severely doubt that every item that goes through the warehouse of Marklin USA is visually inspected before it is shipped out. Perhaps an inspection consists of a visual inspection through the packaging (window), but I think it is next to impossible that every item is taken out, inspected and repackaged as part of the shipping process.

When I worked at a dealer, we would inspect and repack stock that was in the display cabinets, but items that were on shelf in box or that were special ordered were just given a visual check before being prepared for delivery.

Regards

Mike C
Offline marklinist5999  
#8 Posted : 07 September 2021 02:04:47(UTC)
marklinist5999

United States   
Joined: 10/02/2021(UTC)
Posts: 956
Location: Michigan, Troy
Of course, only the large boxes if they show damage. Brenda told me that. She used to manage the Marklin club USA in New Berlin.
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