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Offline Tom Jessop  
#1 Posted : 01 July 2020 00:36:24(UTC)
Tom Jessop

Australia   
Joined: 14/12/2002(UTC)
Posts: 842
Location: Newcastle NSW Australia






With the current worldwide mail lock down what is mother M considering with regards to the order forms for special items etc for those of us who do not live in Germany ? Should we contact our preferred dealer & inform them that you are interested in certain items or just wait till delivery of the Insider to your home address ?


Cheers Tom in Oz .
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Offline kiwiAlan  
#2 Posted : 01 July 2020 00:40:35(UTC)
kiwiAlan

United Kingdom   
Joined: 23/07/2014(UTC)
Posts: 5,211
Location: ENGLAND, Didcot
Originally Posted by: Tom Jessop Go to Quoted Post






With the current worldwide mail lock down what is mother M considering with regards to the order forms for special items etc for those of us who do not live in Germany ? Should we contact our preferred dealer & inform them that you are interested in certain items or just wait till delivery of the Insider to your home address ?


Cheers Tom in Oz .


Your dealer can order online at Marklin, if you provide them with your membership number and the additional three digit PIN (or whatever they consider it to be). No paperwork needs to change hands between you and your dealer.

My dealer knows my membership number and orders automatically for me. he does check on some items to see if I want it, but that is done by email.
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Offline Bigdaddynz  
#3 Posted : 01 July 2020 03:09:56(UTC)
Bigdaddynz

New Zealand   
Joined: 17/09/2006(UTC)
Posts: 17,350
Location: New Zealand
Originally Posted by: kiwiAlan Go to Quoted Post
My dealer knows my membership number and orders automatically for me.


Likewise, when I tell him I want something.

Edit: Truth be told, it's probably the same dealer!
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Offline xxup  
#4 Posted : 01 July 2020 11:06:43(UTC)
xxup

Australia   
Joined: 15/03/2003(UTC)
Posts: 9,017
Location: Australia
The problem is actually getting it here.. We still have not seen Insider #2, and I believe that #3 is already doing the rounds in Europe..
Adrian
UserPostedImage
Australia flag by abFlags.com
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Offline danmarklinman  
#5 Posted : 01 July 2020 14:24:23(UTC)
danmarklinman

United Kingdom   
Joined: 18/10/2012(UTC)
Posts: 1,141
What mail lock down? I received a parcel last Thursday from Hunerbein in Germany? It took just three days to get to me.👍 Dan 🇬🇧
Marklin and Piko era 4 SNCB , Marklin wagons
Wiking model car Fan
Faller fan including car system
Instagram: marklin1978
Wiking fan
Offline kiwiAlan  
#6 Posted : 01 July 2020 15:42:48(UTC)
kiwiAlan

United Kingdom   
Joined: 23/07/2014(UTC)
Posts: 5,211
Location: ENGLAND, Didcot
Originally Posted by: xxup Go to Quoted Post
The problem is actually getting it here.. We still have not seen Insider #2, and I believe that #3 is already doing the rounds in Europe..


Yes, I have received my issue #3.

User is suspended until 21/08/2020 21:50:24(UTC) TEEWolf  
#7 Posted : 02 July 2020 00:27:32(UTC)
TEEWolf


Joined: 01/06/2016(UTC)
Posts: 2,441
Originally Posted by: xxup Go to Quoted Post
The problem is actually getting it here.. We still have not seen Insider #2, and I believe that #3 is already doing the rounds in Europe..


Received my Insider package #3 about 3 weeks ago.
Offline Tom Jessop  
#8 Posted : 02 July 2020 00:46:07(UTC)
Tom Jessop

Australia   
Joined: 14/12/2002(UTC)
Posts: 842
Location: Newcastle NSW Australia



It might be ok for those living in the area of the EU & Britex but for those who live in other countries which are not land connected to DE ,late mail is normal but when orders have a time frame to reply to obtain the goodies that you like it becomes a hopeless job . No info has been delivered to customers as what "M" may offer to overseas customers .



Cheers Tom in Oz.
User is suspended until 21/08/2020 21:50:24(UTC) TEEWolf  
#9 Posted : 02 July 2020 01:46:08(UTC)
TEEWolf


Joined: 01/06/2016(UTC)
Posts: 2,441
Originally Posted by: Tom Jessop Go to Quoted Post



It might be ok for those living in the area of the EU & Britex but for those who live in other countries which are not land connected to DE ,late mail is normal but when orders have a time frame to reply to obtain the goodies that you like it becomes a hopeless job . No info has been delivered to customers as what "M" may offer to overseas customers .



Cheers Tom in Oz.


Maerklin offers everything out of their product range to customers overseas. But they do not offer any shipments. You have to ask the carriers. Discussed at this forum already in this topic.

https://www.marklin-user...-from-Germany-or-Austria
Offline Legless  
#10 Posted : 02 July 2020 12:13:28(UTC)
Legless

Australia   
Joined: 20/07/2007(UTC)
Posts: 760
Location: Leopold, Victoria
I have not received No.2 insider but No.3 arrived yesterday.
Legless
Era's 1 to 111,C track,k track
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Offline kiwiAlan  
#11 Posted : 02 July 2020 17:49:53(UTC)
kiwiAlan

United Kingdom   
Joined: 23/07/2014(UTC)
Posts: 5,211
Location: ENGLAND, Didcot
Originally Posted by: TEEWolf Go to Quoted Post
Originally Posted by: Tom Jessop Go to Quoted Post



It might be ok for those living in the area of the EU & Britex but for those who live in other countries which are not land connected to DE ,late mail is normal but when orders have a time frame to reply to obtain the goodies that you like it becomes a hopeless job . No info has been delivered to customers as what "M" may offer to overseas customers .



Cheers Tom in Oz.


Maerklin offers everything out of their product range to customers overseas. But they do not offer any shipments. You have to ask the carriers. Discussed at this forum already in this topic.

https://www.marklin-user...-from-Germany-or-Austria


No Wolf, Tom is referring to being notified that insider items are available (i.e. the order form) so that he can inform his dealer of what he wants.

Tom, i would send an email to Insider@marklin.de (is that the correct address? Check your Insider magazine) to tell them of the delays and ask what arrangements are being made for late delivery of the magazine. I know they extended the order date for the Insider TEERam but I don't know why that was, it was too early to be due to covid-19.
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