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Offline Dave Banks  
#1 Posted : 08 June 2020 06:53:45(UTC)
Dave Banks

Australia   
Joined: 08/03/2006(UTC)
Posts: 1,046
Location: Gold Coast, Australia.
Hi all, our CS2 #60215 went through the process of going through its first update. Prior to this it was working fine. we tried a few times & each time it reported back as being a Failed update. The unit was shut down in the proper manor& now a day later its as dead as. Any suggestions?
PS: no magic smoke or fireworks to report. Transformer is working & power at the plug in end metered.

Edited by user 08 June 2020 10:25:58(UTC)  | Reason: Not specified

D.A.Banks
Offline cookee_nz  
#2 Posted : 08 June 2020 07:42:37(UTC)
cookee_nz

New Zealand   
Joined: 31/12/2010(UTC)
Posts: 3,999
Location: Paremata, Wellington
You may have a failed update and now the firmware is corrupt. Often there's a recovery process for this exact situation which is usually some variant of copying the required update file onto a USB flash drive, then plugging that drive into your CS and then powering it on to restore the firmware.

Sometimes the device will automatically search for an update on a flash drive, otherwise you may have to hold a specific button down while you power it on to initiate the process.

This thread is similar...

https://www.marklin-user...ts/t36786-CS3-Plus-60216

Someone will have the exact steps and be able to help. Be positive, It may not be as serious as first feared. Cool

Just a final point, during any sort of recovery or troubleshooting it's generally good practise to disconnect everything except the power. Avoids the possibility of a connected device (even the track) adding to the issue.

Cheers

Cookee
Cookee
Wellington
NZ image
Offline Dave Banks  
#3 Posted : 08 June 2020 10:24:13(UTC)
Dave Banks

Australia   
Joined: 08/03/2006(UTC)
Posts: 1,046
Location: Gold Coast, Australia.
Thanks Cookee for the vote of confidence. Worrying part is nothing happens when you connect it up. But we will try everything we can to get it going again. I sent a PM to David Dewar & he suggested Peter Clapcott who may or may not remember me from Auckland & Alan Pearce "kiwiAlan" as being knowledgeable on this topic. Here's hoping Blink





D.A.Banks
Offline cookee_nz  
#4 Posted : 08 June 2020 10:58:45(UTC)
cookee_nz

New Zealand   
Joined: 31/12/2010(UTC)
Posts: 3,999
Location: Paremata, Wellington
Originally Posted by: Dave Banks Go to Quoted Post
Thanks Cookee for the vote of confidence. Worrying part is nothing happens when you connect it up. But we will try everything we can to get it going again. I sent a PM to David Dewar & he suggested Peter Clapcott who may or may not remember me from Auckland & Alan Pearce "kiwiAlan" as being knowledgeable on this topic. Here's hoping Blink



Peter is a regular and would be likely to offer his advice for the problem like this, I suspect he has not yet seen the topic so give him a couple of days.

Alan Pearce is about to depart NZ shored back to the UK so while he may have some 'browsing' access he may not be able to post anything of substance until his return.

The fact that it appears totally dead when powered on is a bit unusual, corrupt firmware usually still gives 'some' signs of life. You're certain the power supply is good? (you have a meter to check it?)

Cheers
Cookee
Wellington
NZ image
Offline clapcott  
#5 Posted : 08 June 2020 12:06:51(UTC)
clapcott

New Zealand   
Joined: 12/12/2005(UTC)
Posts: 2,448
Location: Wellington, New_Zealand
Can we , for the moment, treat the two issues separately.
- power
- update.

POWER
If you have been unplugging/plugging in the power to the back of the CS2 can I request that you ensure the pins have not been pushed back due to attempts to plug it in upside down.

I have experience with the clubs CS2 where, people became familiar with the fact that there is normally a firm detent and , some times excessive force was applied withe the plug upside down.

Conversely, those not inclined to push, will not make hard enough

And thirdly, my original CS2 came with a cable/plug that had a bad "dry solder joint" in the head of the plug.
I found that forming the cable tension-ed one way would usually work fine but movement of the unit - caused power down
I ended up cutting the plug open and replacing it.


Please also clarify if you are using a (DC)power supply or a (AC)transformer.
If a Transformer , can you get hold of a Power Supply
(do not worry trying a transformer if you have a Power Supply)


BOOT FAILURE
Should you get to the stage where power appears restored, can we have a screen shot/video of what you do see.

In doing so, can you have a network cable plugged in to your router and observe if there is any activity on the LEDs by the network port.
similarly if you have a MS plugged in, let us know what/if you see on its screen
(may take a while - but if it is the screen that is dead, the rest might be OK
Peter
Offline Dave Banks  
#6 Posted : 08 June 2020 22:55:44(UTC)
Dave Banks

Australia   
Joined: 08/03/2006(UTC)
Posts: 1,046
Location: Gold Coast, Australia.
Hello Peter, the CS2 is in Tasmania & due to be posted to me in the Gold Coast. It is a public holiday there today & hopefully I can ask Michael to answer some of the questions & or try some thing before sending it to me. The plug could well be an issue & I will investigate. He did say one thing though & that was when he plugged in the Ethernet cable he could not find an IP address & I found that strange. He used a USB stick to try do the update several times but got the failed report every time. He has a MS2 & we could plug that in as you suggested. I will keep you up to date on any developments.

Dave...
D.A.Banks
Offline applor  
#7 Posted : 08 June 2020 23:16:45(UTC)
applor

Australia   
Joined: 21/05/2004(UTC)
Posts: 1,769
Location: Brisbane, Queensland
Originally Posted by: Dave Banks Go to Quoted Post
He did say one thing though & that was when he plugged in the Ethernet cable he could not find an IP address & I found that strange.


Perhaps he doesn't have DHCP setup (or correctly) on his router.

Originally Posted by: Dave Banks Go to Quoted Post
He used a USB stick to try do the update several times but got the failed report every time. He has a MS2 & we could plug that in as you suggested. I will keep you up to date on any developments.


Sounds like he was trying to update from a really old version to the latest without doing the intermediate update first.
modelling era IIIa (1951-1955) Germany
Offline Dave Banks  
#8 Posted : 09 June 2020 01:35:04(UTC)
Dave Banks

Australia   
Joined: 08/03/2006(UTC)
Posts: 1,046
Location: Gold Coast, Australia.
Hi Eric, I believe he went for the latest update I am told & yes you may be right about the DHCP. According to Michael he says that by doing the latest update it will cover all the missing one's as well as he understood it. I know with Ecos we cannot miss any steps & it is a one by one till you reach the latest update. Maybe your right & that is why it rejected the latest update.

Dave...
D.A.Banks
Offline applor  
#9 Posted : 09 June 2020 04:44:20(UTC)
applor

Australia   
Joined: 21/05/2004(UTC)
Posts: 1,769
Location: Brisbane, Queensland
If its an old version you need to upgrade to 3.6 by USB and then you can use auto-update online.

http://streaming.maerkli...fo_above_3_6_english.pdf
modelling era IIIa (1951-1955) Germany
thanks 2 users liked this useful post by applor
Offline Dave Banks  
#10 Posted : 09 June 2020 10:42:18(UTC)
Dave Banks

Australia   
Joined: 08/03/2006(UTC)
Posts: 1,046
Location: Gold Coast, Australia.
Hello Eric, Many thanks for that link. That will help me a lot once we have it up & running.

Peter the CS2 is on its way to me by post from Tasmania. Michael posted it this morning. So I will have to put this discussion on hold for the short time it takes for this to reach me. Hopefully we can resume it then.

Dave...
D.A.Banks
Offline Dave Banks  
#11 Posted : 16 June 2020 07:01:28(UTC)
Dave Banks

Australia   
Joined: 08/03/2006(UTC)
Posts: 1,046
Location: Gold Coast, Australia.
Central station arrived & indeed as dead as a door nail.Put a test light in the plug & it lit up. So with some prodding around with the power plug central station end it finally came to life. Question. How to open the central station end power pack plug without destroying it to check for dry joints? this is the one with 4 male pins Any suggestions please Confused
D.A.Banks
Offline clapcott  
#12 Posted : 16 June 2020 08:20:31(UTC)
clapcott

New Zealand   
Joined: 12/12/2005(UTC)
Posts: 2,448
Location: Wellington, New_Zealand
Originally Posted by: Dave Banks Go to Quoted Post
Question. How to open the central station end power pack plug without destroying it to check for dry joints? this is the one with 4 male pins Any suggestions please Confused


Just bite the bullet and cut it open ( to check the pin wiring) and get a replacement
KPPX-4P-SR7DI
https://nz.mouser.com/Pr...atJ8odIempOFBscInA%3D%3D
https://nz.mouser.com/da..._4skppx_kpjx-1174363.pdf

If the power supply is a 60061 The label on the power brick shows the pinout
also see page 7 of the user manual
Peter
Offline Dave Banks  
#13 Posted : 17 June 2020 00:56:18(UTC)
Dave Banks

Australia   
Joined: 08/03/2006(UTC)
Posts: 1,046
Location: Gold Coast, Australia.

Hello Peter, The power supply is #60061. I believe this can also be used on a CS3 & CS3 plus. The updates went smoothly now showing Hardware 4.33 & software 4.2.9 (0).
Now here is the conundrum. Michael bought in the meantime a CS3 Plus. This is on its way from USA arriving in what year I do not know. He did this believing the CS2 was cactus before I got my hands on it.
It does not come with a power pack. Cost of this from USA is say AU$1500.00. His layout will be medium size & I feel the CS3 + is overkill. He is going to power all 19 Points & decoders via track power.
Given that we now have a perfectly good #60215 with #60061 transformer & the new CS3+ on its way. What would you do presented with all these options. The new Transformer is going to cost AU$250
from a store in Sydney. It has been modified to meet Australian compliance what ever that means Confused. So do we keep the CS2 & sell the CS3+ on arrival or keep the CS3+ & sell CS2?
Or do we sell both & get a ESU Ecos 50210? Just bear in mind Micheal is new to Marklin & would appreciate others views & experiences. I myself swear by my ESU Ecos 50200 but would not like to be seen tipping the scales one way or the other.I look forward to your comments.

Dave...








D.A.Banks
Offline David Dewar  
#14 Posted : 17 June 2020 23:35:32(UTC)
David Dewar

Scotland   
Joined: 01/02/2004(UTC)
Posts: 7,459
Location: Scotland
Sell the CS2 and keep the new CS3 Plus. IF he is new to Marklin then stick with it and don't mix manufacturers stuff. Get the book form Marklin that gives all the info on the CS3 and go slowly. No need to update until able to operate and understand the CS3 Plus. Don't run before you can walk. Plenty of time later to update or change manufacturers for different makes of Locos or control items etc. There are lots of questions on our site because some go too quickly without understanding the basics of the Marklin system. Good that the CS2 is now working well.
Take care I like Marklin and will defend the worlds greatest model rail manufacturer.
thanks 1 user liked this useful post by David Dewar
Offline river6109  
#15 Posted : 18 June 2020 02:09:13(UTC)
river6109

Australia   
Joined: 22/01/2009(UTC)
Posts: 14,875
Location: On 1965 Märklin Boulevard just around from Roco Square
I agree with David, changing components from one company to another is not advisable, I've made the change after I've made a decision to go with the ECoS and therefore bought all ESU accessory components and so far I haven't had any problems., it took me 2 years to decide which command station to buy,
the other problem is until you buy a command station you really don't know what they can do or how they perform., one thing I enjoy is the ESU forum where you can ask questions if you have any queries regarding any ESU product., when purchasing an ESU command station you can join the forum by registering the Command station.
It looks like any information on the CS's are provided by this forum and not by an official Märklin website and without the help of Peter Clapcott and others some of the queries would be most probably unanswered.
So when it comes to a service provider, Märklin hasn't got a handy and ready forum where questions can be answered., it would be nice to have when you need it.

John
https://www.youtube.com/river6109
https://www.youtube.com/6109river
5 years in Destruction mode
50 years in Repairing mode
Offline Dave Banks  
#16 Posted : 18 June 2020 05:02:29(UTC)
Dave Banks

Australia   
Joined: 08/03/2006(UTC)
Posts: 1,046
Location: Gold Coast, Australia.
Thank you David & John for your input & help in making this decision easier for us. I will pass this on to Michael who is expecting his CS3+ some time in July if we can believe UPS.

Dave...
D.A.Banks
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