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Offline Caboose  
#1 Posted : 04 January 2012 18:37:27(UTC)
Caboose


Joined: 11/05/2007(UTC)
Posts: 187
Location: , Sweden
After testing the new UP F7 37629, i came to this conclution:

1) The engine sound is sometimes unstable and swaing at idle and low speed.

2) The loco is not a perfect smooth runner. Jerks a bit when start or stop.

3) The two motors is not exactly synchronized.

Has anybody else noticed theese problems?

Edited by user 23 October 2012 11:43:32(UTC)  | Reason: Not specified

Sweden & USA
Offline Nielsenr  
#2 Posted : 04 January 2012 18:58:42(UTC)
Nielsenr

United States   
Joined: 06/10/2010(UTC)
Posts: 883
Location: Fort Lauderdale, FL
I have not run mine yet and it will be a little while before I am able to.

Robert
Offline john black  
#3 Posted : 04 January 2012 19:43:15(UTC)
john black

United States   
Joined: 22/04/2004(UTC)
Posts: 12,139
Location: New York, NY
Hi Caboose, no such trouble with mine (total of running time ~ 3 hours, so far).
Given your track is super clean (MFX, you know) - I'd send her back to dealer ...
I hope no one visits a poor Southener's layout in Brooklyn. Intruders beware of Gators.
AT&SF, D&RGW, T&P, SP, WP, UP, BN, NYC, ARR, epI-III - analog & digital Marklin Classics only.
CU#6021 FX-MOTOROLA DIGITAL SYSTEM. Fast as lightning and no trouble. What else ...
Outlaw Member of BIG JUHAN's OUTSIDER CLUB. With the most members, worldwide

Offline klarinettmeister  
#4 Posted : 04 January 2012 20:43:27(UTC)
klarinettmeister

Sweden   
Joined: 13/02/2008(UTC)
Posts: 811
Location: Kirseberg
Hej Caboose!

I also have some problems with my unit. There are no problems with my sound at all. But the engine starts and stops very abruptly. I have exactly the same symptoms on my 37624 F7. On the 37624 I had worse problems with very bad running and found out the magnet was not aligned properly but the problem disappeared when I changed the magnet.

But this doesn´t explain the sound problems. Watch the video I made:

My video on Youtube
Offline john black  
#5 Posted : 04 January 2012 21:01:54(UTC)
john black

United States   
Joined: 22/04/2004(UTC)
Posts: 12,139
Location: New York, NY
Originally Posted by: klarinettmeister Go to Quoted Post

On the 37624 I had worse problems with very bad running and found out the magnet
was not aligned properly but the problem disappeared when I changed the magnet.

Hi David - clever solution, congratulations ThumpUp
But then why did you do M's job? Loco out of warranty?
I hope no one visits a poor Southener's layout in Brooklyn. Intruders beware of Gators.
AT&SF, D&RGW, T&P, SP, WP, UP, BN, NYC, ARR, epI-III - analog & digital Marklin Classics only.
CU#6021 FX-MOTOROLA DIGITAL SYSTEM. Fast as lightning and no trouble. What else ...
Outlaw Member of BIG JUHAN's OUTSIDER CLUB. With the most members, worldwide

thanks 1 user liked this useful post by john black
Offline john black  
#6 Posted : 04 January 2012 21:07:28(UTC)
john black

United States   
Joined: 22/04/2004(UTC)
Posts: 12,139
Location: New York, NY
Originally Posted by: klarinettmeister Go to Quoted Post

... the engine starts and stops very abruptly.

Your video on #37629 looks and sounds like you've got acc & brake delay (F4) disengaged ... Confused
I hope no one visits a poor Southener's layout in Brooklyn. Intruders beware of Gators.
AT&SF, D&RGW, T&P, SP, WP, UP, BN, NYC, ARR, epI-III - analog & digital Marklin Classics only.
CU#6021 FX-MOTOROLA DIGITAL SYSTEM. Fast as lightning and no trouble. What else ...
Outlaw Member of BIG JUHAN's OUTSIDER CLUB. With the most members, worldwide

Offline klarinettmeister  
#7 Posted : 04 January 2012 21:57:43(UTC)
klarinettmeister

Sweden   
Joined: 13/02/2008(UTC)
Posts: 811
Location: Kirseberg
I don´t like sending away my locos. Instead I fix them myself.
I´ve also heard Märklin are very strict on their return policy. They won´t repair the items on warranty if they see that the loco has been opened. Is this really true?

No. These were the factory presets. I didn´t change anything before making the video.
Offline Caboose  
#8 Posted : 04 January 2012 22:26:26(UTC)
Caboose


Joined: 11/05/2007(UTC)
Posts: 187
Location: , Sweden
@ John. The track was cleaned before this loco been tested.

@ klarinett. I have seen your video before. Interesting to hear
that you also have some problems with 37629 and 37624 before that.

I have the older 37622 with just one electric motor. This loco runs
very fine and smooth, and no problems with sound or jerking start/stop.
It seams like one motor can be a better choise than two. (My theory)
Sweden & USA
Offline john black  
#9 Posted : 04 January 2012 22:29:05(UTC)
john black

United States   
Joined: 22/04/2004(UTC)
Posts: 12,139
Location: New York, NY
Originally Posted by: klarinettmeister Go to Quoted Post

I´ve also heard M are very strict on their return policy. They won´t repair
items on warranty if they see that the loco has been opened. Is this really true?

I too would think so. But then (if operating carefully) they were in need of a crime lab to get you LOL
I hope no one visits a poor Southener's layout in Brooklyn. Intruders beware of Gators.
AT&SF, D&RGW, T&P, SP, WP, UP, BN, NYC, ARR, epI-III - analog & digital Marklin Classics only.
CU#6021 FX-MOTOROLA DIGITAL SYSTEM. Fast as lightning and no trouble. What else ...
Outlaw Member of BIG JUHAN's OUTSIDER CLUB. With the most members, worldwide

Offline john black  
#10 Posted : 04 January 2012 22:44:55(UTC)
john black

United States   
Joined: 22/04/2004(UTC)
Posts: 12,139
Location: New York, NY
Originally Posted by: Caboose Go to Quoted Post

John. The track was cleaned before this loco been tested.

Caboose (sorry, forgot your first name and it's not in yer profile) - knowing you
for quite some time of course I had anticipated you run a clean track for testing ThumpUp
Mentioned it just to be on the safe side.

Funny, I too own the #37622 AT&SF F7 for many years and (let alone number of motors and
a more modern decoder generation) for me they show very similar running characteristics.
Guess our personal impressions on various models really can be a bit different, indeed ... Smile
I hope no one visits a poor Southener's layout in Brooklyn. Intruders beware of Gators.
AT&SF, D&RGW, T&P, SP, WP, UP, BN, NYC, ARR, epI-III - analog & digital Marklin Classics only.
CU#6021 FX-MOTOROLA DIGITAL SYSTEM. Fast as lightning and no trouble. What else ...
Outlaw Member of BIG JUHAN's OUTSIDER CLUB. With the most members, worldwide

Offline sudibarba  
#11 Posted : 05 January 2012 06:05:55(UTC)
sudibarba

United States   
Joined: 28/07/2006(UTC)
Posts: 880
Location: Augusta, GA USA
I have not tried mine yet or the previous F7 release due to a move. I am just now laying track on my new layout.But:

Opening a lok should not void warranty. How else could you do Marklin recommended oiling during the warranty period?

Two motors run great on all mine.

Eric
Offline rjftrains  
#12 Posted : 06 January 2012 03:55:52(UTC)
rjftrains


Joined: 14/12/2011(UTC)
Posts: 58
Location: Katonah, NY
As a Marklin dealer, I can assure you that merely opening a locomotive to perform "routine" maintenance (cleaning, oiling, replacing brushes) will not void your warranty -- assuming you purchased this from an authorized dealer in the first place.

As for your problem with the motors not running smoothly together, I suggest that you do remove the locomotive housings and check for any pinched wires or loose solder connections. Also check to see that the decoder (21-pin) is securely affixed to the motherboard. I recently had a situation with a customer's set where the decoder was loose and pressing it on fixed the problem.

In multiple-motor setups, I've often found that uneven running can be nothing more complicated than one motor not being properly lubricated. It is a very simple matter (with these F7's) to remove the entire motor and clean out any existing lubrication. Then, re-apply lubrication and put the motors back together. The key here is to make sure you (a) use the correct amount of lubrication -- most people use way too much and (b) make sure you lubricate both motors the same.

If the problem persists, it could be a matter of the two armatures not being identical. Swapping one (or the other) with another locomotive's armature will confirm this. It's not likely that this is the problem, but if you don't want to go to the trouble and/or expense of sending this back for repair, it is certainly worth a try, and not difficult to do.
Robert Frowenfeld
RJFtrains@aol.com
www.RJFtrains.com
914-232-5546
Offline Caboose  
#13 Posted : 06 January 2012 11:31:42(UTC)
Caboose


Joined: 11/05/2007(UTC)
Posts: 187
Location: , Sweden
@ John. Well sometimes the impressions can be different BigGrin
But it also seems that there sometimes can be a big variation
in locomotives behavior, even if they have the same number.

@ rjf. Interesting. In my loco the decoder also was loose. And i mean
totally loose. It had fallen off, but that was easy to fix. A friend of
mine also had a fallen off decoder on his loco. (No good mounting there).

I now have study the loco real cloose. Total driving about 3 hours.
I have given both motors a tiny drop of Marklin-oil. The gearwheels
seams to have the right amount of oil from the factory. The jerking
when start or stop can be real bad. Sometimes the loco hesitate or
being "loocked" in a few seconds in the starting moment - And then
go off with an abrubt jumpstart Bored. I have pinpointed out the
rear motor as giving the bad behavior. But where the sours of the
problem is situated is not so easy to say.

On top of this is the swaying and instable diesel motor sound..

Sweden & USA
Offline jeehring  
#14 Posted : 06 January 2012 13:34:22(UTC)
jeehring


Joined: 25/09/2003(UTC)
Posts: 2,786
Location: ,
Originally Posted by: Caboose Go to Quoted Post
After testing the new UP F7 37629, i came to this conclution:

1) The engine sound is sometimes unstable and swaing at idle and low speed.

2) The loco is not a perfect smooth runner. Jerks a bit when start or stop.

3) The two motors is not exactly synchronized.

Has anybody else noticed theese problems?



In MRR more than 90% of isues or failures are a matter of bad electrical contact...don't forget it Wink
Offline Caboose  
#15 Posted : 23 October 2012 11:48:56(UTC)
Caboose


Joined: 11/05/2007(UTC)
Posts: 187
Location: , Sweden
Update! Maybe som of you have new info about bad behavior on 37629, 37624 and brothers/sisters.
Sweden & USA
Offline foumaro  
#16 Posted : 23 October 2012 16:51:00(UTC)
foumaro

Greece   
Joined: 08/12/2004(UTC)
Posts: 4,430
Location: Attiki Athens Greece
My 37624 runs like a dream,not a problem at all.Have you change the motor brushes?
Offline Caboose  
#17 Posted : 24 October 2012 22:21:21(UTC)
Caboose


Joined: 11/05/2007(UTC)
Posts: 187
Location: , Sweden
Change motor brushes?

No I see no point in that - The loco is new, only 3 hours driving Huh
Sweden & USA
Offline foumaro  
#18 Posted : 25 October 2012 08:41:22(UTC)
foumaro

Greece   
Joined: 08/12/2004(UTC)
Posts: 4,430
Location: Attiki Athens Greece
If you have the brushes change them just to be sure there is no problem with them.I had this problem with my Rio Grande Alco,i change them very soon.The big weight of these locos maybe is responsible for this.It is your decision.
Offline Caboose  
#19 Posted : 29 October 2012 09:40:42(UTC)
Caboose


Joined: 11/05/2007(UTC)
Posts: 187
Location: , Sweden
Well, brusches is now chanched and the loco runs bad and jerky anyway Bored
Sweden & USA
Offline foumaro  
#20 Posted : 29 October 2012 20:03:08(UTC)
foumaro

Greece   
Joined: 08/12/2004(UTC)
Posts: 4,430
Location: Attiki Athens Greece
Originally Posted by: Caboose Go to Quoted Post
Well, brusches is now chanched and the loco runs bad and jerky anyway Bored


I am sorry i do not help you.I hope you find a sollution for your f7.
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