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Offline PeFu  
#1 Posted : 06 May 2025 18:19:01(UTC)
PeFu

Sweden   
Joined: 30/08/2002(UTC)
Posts: 1,288
I have a model from the Italian firm ACME which unfortunately was involved in an ”accident” some time ago, and now needs repair. I simply can’t fix one boggie to the engine. I have tried to connect with them several times in Italian on e-mail via their website contact info on http://www.acmetreni.it/en , but no success. Also, I couldn’t find any source of spare parts anywhere…

I would be happy for a suggestion of a repair shop which ”knows ACME”, or maybe there is a general engine magician out there?

Wink

Andreasburg-Mattiasberg Bahn is inspired by Swiss railways |Forum Thread |Track Plan |Youtube Channel | C and K track | CS2 | TrainController Gold
Offline jonas_sthlm  
#2 Posted : 06 May 2025 18:42:53(UTC)
jonas_sthlm

Sweden   
Joined: 12/10/2008(UTC)
Posts: 980
Location: Stockholm, Södermalm
Hi,

You’re not the first—and likely not the last—I also try to get hold of spare parts for Mb, and it’s clear that neither customers nor dealers are getting any answers.

I’ve added them to my warning list of unscrupulous players in the model railroading hobby.

I received an explanation from Lippe, who stopped selling the brand, that they had problems with warranty obligations, a real warning bell ThumbDown


Apparently, the same behavior as the Norwegian manufacturer that customers should bow down to Sneaky

Which model do you need parts for?
Collecting Swedish items since the 80s / CS3+ / MSW / 60175 Booster / 60881 S88 AC / TC10 Gold / K, C-Tracks / Favorites Class Ra / modelltag.se - Forum modelltag.se - Facebook modelltag.se - YouTube
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Offline PeFu  
#3 Posted : 06 May 2025 20:00:43(UTC)
PeFu

Sweden   
Joined: 30/08/2002(UTC)
Posts: 1,288
Originally Posted by: jonas_sthlm Go to Quoted Post
Which model do you need parts for?

It’s the ACME 65530, Be 6/8 201 of BLS.

Andreasburg-Mattiasberg Bahn is inspired by Swiss railways |Forum Thread |Track Plan |Youtube Channel | C and K track | CS2 | TrainController Gold
Offline ocram63_uk  
#4 Posted : 06 May 2025 20:08:08(UTC)
ocram63_uk

United Kingdom   
Joined: 07/01/2015(UTC)
Posts: 729
Location: England, Suffolk
try writing to this shop in Milan: info@navitren.it
Mr Sala was/is involved with ACME and see what they can do. HTH
thanks 2 users liked this useful post by ocram63_uk
Offline jonas_sthlm  
#5 Posted : 06 May 2025 20:53:10(UTC)
jonas_sthlm

Sweden   
Joined: 12/10/2008(UTC)
Posts: 980
Location: Stockholm, Södermalm
I have also tried contacting some Italian retailers (if so language barrier) where I am a customer, but they haven't received any responses from A.C.M.E.

This also applies to Swedish dealers when it comes to the Norwegian model manufacturer.

It’s fun to attend "trade shows" and smile (gentlemens scratching each other's backs), but when it comes to providing even a little service with decency, it's a complete failure.

So be careful where you invest in the railway hobby. Angry
Collecting Swedish items since the 80s / CS3+ / MSW / 60175 Booster / 60881 S88 AC / TC10 Gold / K, C-Tracks / Favorites Class Ra / modelltag.se - Forum modelltag.se - Facebook modelltag.se - YouTube
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Offline mike c  
#6 Posted : 08 May 2025 17:51:09(UTC)
mike c

Canada   
Joined: 28/11/2007(UTC)
Posts: 8,222
Location: Montreal, QC
Here are my recommended contacts for parts/service for ACME models:

My recommendation for models like the BLS Be 6/8, I would get in touch with Mr Eymann at Eyro or Mr Roder at Bahnorama. As two of the premier dealers of this brand in Switzerland, they are a good source for further information.
There is no information on Repairs or Warranty Claims on the KML (distributor)'s website.
Parts may be available from the distributor and some shops may do in-house repairs on items they sold. My LSM Vectron was repaired by Mr Eymann (LED issue).

This may be a useful site: https://www.ricambiagomodel.it/ita/a.c.m.e.

Regards

Mike C
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