 Joined: 27/03/2014(UTC) Posts: 75 Location: CALIFORNIA, SAN CLEMENTE
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Ordering Piko Parts
In an age where getting spare parts for a model train can be frustrating, time consuming, expensive, and a pain in the (expletive deleted). I would like to report just the opposite when dealing with Piko
I needed a spare part for my Piko Railjet control car.
I looked up the number of the US distributor and called that number. A human answered at once (no voicemail hell) and I gave him the order: the car number, the part number, my name and address, my credit card information, and phone number.
He then ordered the part. It was inexpensive and shipping was only $6.50.
Total time elapsed 6 minutes. Amazing! He said it would take 6 weeks, so we will see.
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 5 users liked this useful post by frickwg
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Joined: 05/12/2004(UTC) Posts: 2,976 Location: CA, USA
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Couldn't agree more. I bought a Porsche Taurus e loco while at the Porsche Museum in Germany (couldn't resist) and when I got home to the USA I opened it and the pantograph was broken in the (sealed) box. Piko USA had me sorted that week (literally). Fantastic experience. I realize many on this forum won't be buying these items soon, but I've had equally good experience with Broadway Limited (manufacturer of US models) Edited by user 21 April 2022 17:18:22(UTC)
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3 users liked this useful post by 5HorizonsRR
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Joined: 15/05/2003(UTC) Posts: 183 Location: Cherry Hill, NJ
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I just picked up a bunch of Piko freight cars and I must say I am very impressed with them. I don't have much modern era cars so I took a shot. Great detail and quality!
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2 users liked this useful post by bgemski
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Joined: 10/02/2021(UTC) Posts: 3,909 Location: Michigan, Troy
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I got my Piko BR 612 "Regioswinger way back in 2004, and it's great! Just DC analog, but has interior lighting.
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1 user liked this useful post by marklinist5999
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