 Joined: 01/02/2004(UTC) Posts: 7,452 Location: Scotland
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Just received my new 103 (39572) After two laps of the track a puff of smoke and stops dead. This is my first Loco or anything from Marklin that has been faulty. Sent off email to Lokshop (no reply) and will send it back to them. This will give me the chance to see if their service matches their prices.
For the minute or so it was running this does look like a good loco and my first 103.
David
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Take care I like Marklin and will defend the worlds greatest model rail manufacturer. |
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 Joined: 21/10/2004(UTC) Posts: 31,689 Location: United Kingdom
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I have the same problem.The decoder have been overheated (body little hot) with few smoke came out.The loco fail brake to stop with slow speed,horns didnt work after few sounds.
I have send to marklin service centre with warranty last three months and replacement new one to me but again same problem too![:(!]
Marklin should recall ALL 39572 because production faulty.
DEAR ALL MEMBERS - PLEASE DO NOT BUY THE 39572!!! |
Large Marklinist 3- Rails Layout with CS2/MS2/Boosters/C-track/favorites Electric class E03/BR103, E18/E118, E94, Crocodiles/Steam BR01, BR03, BR05, BR23, BR44, BR50, Big Boy. |
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Joined: 18/09/2005(UTC)
Posts: 502
Location: , Texas
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Let me guess, it probably wasn't made in Germany? In the last year I have had problems right out of the box with the following Marklin items.
1-60760 Decoder did not work, replaced with new one, problem solved.
2-36847 Looney Loco one end of the lights did not work. Replaced light strip, problem solved.
3-46715 Digital Crane One of the 3 functions did not work. Replaced under warranty, problem solved.
Othere than these 3 items. Everything else has been fine.
Bob R
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Joined: 01/02/2004(UTC) Posts: 7,452 Location: Scotland
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DEAR ALL MEMBERS - PLEASE DO NOT BUY THE 39572!!!
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If only I had known before buying. [:(]
Anyway it will give me the chance as I said to see how good Lok shop are. As retailers they are responsible for the warranty.
David |
Take care I like Marklin and will defend the worlds greatest model rail manufacturer. |
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 Joined: 24/08/2002(UTC) Posts: 3,959 Location: Hellas (Athens)
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It WAS in my wish list... |
An outsider.
I'm looking for the owner of that horse. He's tall, blonde, he smokes a cigar, and he's a pig!
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 Joined: 12/12/2005(UTC) Posts: 2,448 Location: Wellington, New_Zealand
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OK - Can we please build a profile here to help ourselves if not Marklin.
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Basics.
- please confirm controller type and connection usage.
- Were any of the factory default settings altered
- re 'hot' - is it more noticeable with certain functions - which ones
- item serial numbers for batch tracking
- other observations - e.g. do other locs slow down.lights dimming (indicating a high current draw)
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Peter
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Joined: 15/04/2003(UTC)
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Why don't you fix the problem next time before it occurs? You just need no more than 2cm scotch - or do you prefer some pics? 
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 Joined: 18/11/2004(UTC) Posts: 756 Location: New Jersey, USA
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Quote:[size=1" face="Verdana" id="quote]quote: Originally posted by HemmerichYou just need no more than 2cm scotch - or do you prefer some pics? No pics, I prefer the real thing. 2 cm of Macallan 18yr old scotch, "neat" anyone? Mike |
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 Joined: 18/09/2004(UTC) Posts: 726 Location: Cape Town
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aaaah no - I ran it for a while to test - all ok and then packed it up again. Hope it is not a generic problem - although indications are that it could be[V][V]. Never had a serious probelm with any loc so far ................[B)] |
Regards Tony |
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Joined: 30/09/2005(UTC)
Posts: 904
Location: bologna, BO
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Hmmm... if Maerklin falls in such a flop with an "important" model as the 103 is, I'm very worried about the quality of current production...  It is well known that the mechanics of maerklin models was almost... perfect... now I heard more and more often that some of them have big defects... the quality of what we buy is still the same? [xx(] [xx(] [xx(] David, keep us informed about Lokshop: I've had doubts in the past about their service... Regards, Pietro
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Joined: 21/10/2004(UTC) Posts: 31,689 Location: United Kingdom
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It seem problem between C-shine and mfx decoder. |
Large Marklinist 3- Rails Layout with CS2/MS2/Boosters/C-track/favorites Electric class E03/BR103, E18/E118, E94, Crocodiles/Steam BR01, BR03, BR05, BR23, BR44, BR50, Big Boy. |
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Joined: 15/04/2003(UTC)
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Quote:[size=1" face="Verdana" id="quote]quote:Originally posted by steventrain
<br />It seem problem between C-shine and mfx decoder. Steven, if you say so - what could that actually be?
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 Joined: 19/06/2004(UTC) Posts: 1,412 Location: Home
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Quote:[size=1" face="Verdana" id="quote]quote:Originally posted by steventrain
<br />It seem problem between C-shine and mfx decoder.
What is C-Shine? [:o)] Timaximus |
Märklin | HO | C+K Track | Digital | I+II+III+IV+V | Power and control by Uhlenbrock | Win-Digipet |
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 Joined: 21/01/2004(UTC) Posts: 1,272
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Quote:[size=1" face="Verdana" id="quote]quote: Originally posted by Hemmerich<br />Why don't you fix the problem next time before it occurs? You just need no more than 2cm scotch - or do you prefer some pics? Please post the pictures Lutz . But I assume you mean the decoder is loose inside the all-metal body & probably it made a short at the decoder contacts. Bert
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Joined: 01/02/2004(UTC) Posts: 7,452 Location: Scotland
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Lutz.. Are you saying that when I buy a new Loco before running I should ensure that the decoder is not loose in the body.
The decoder in this 103 was attached to the circuit board which sits on top. The board now has an attractive black patch instead of the usual green.
Up until now everything from M has been fine so I accept that at some point there may be a problem but I will certainly not be inspecting a new loco to ensure it is properly made.
Pietro. Will let you know how I do with Lokshop. I spend a lot with them so if they want more business I expect some service other than a box being posted to me.
David |
Take care I like Marklin and will defend the worlds greatest model rail manufacturer. |
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Joined: 15/04/2003(UTC)
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Quote:[size=1" face="Verdana" id="quote]quote:Originally posted by DasBert33
But I assume you mean the decoder is loose inside the all-metal body & probably it made a short at the decoder contacts. Hi Bert, has nothing to do with the decoder (which is however severely affected). Just put the mentioned glue tape ("Scotch") at the underside of the C-Sine driver pcb (left side) and everything is fine.  
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 Joined: 16/08/2006(UTC) Posts: 5,382 Location: Akershus, Norway
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Quote:[size=1" face="Verdana" id="quote]quote:plavnostruev Posted - 2006/12/10 : 01:44:41
No pics, I prefer the real thing. 2 cm of Macallan 18yr old scotch, "neat" anyone?
Mike
As I do not have the 39572, only the 39579, I follow Mike's suggestion about the Scotch. By the way, good information, Lutz! |
Best regards Svein, Norway
grumpy old sod
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Joined: 01/02/2004(UTC) Posts: 7,452 Location: Scotland
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Just put the mentioned glue tape ("Scotch") at the underside of the C-Sine driver pcb (left side) and everything is fine.
;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
Hi Lutz. Maybe Marklin should be telling their dealers to do this before despatch to the customer.
I am not sure just exactly which part of the pcb you mean but hope I do not have to do this with all M locos in future.
Meanwhile loco will be returned to Lokshop tomorrow asking for replacement or another loco of my choice before Christmas so we will see how good they are. (still no reply to my email)
David
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Take care I like Marklin and will defend the worlds greatest model rail manufacturer. |
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Joined: 15/04/2003(UTC)
Posts: 2,734
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Quote:[size=1" face="Verdana" id="quote]quote:Originally posted by David Dewar
Maybe Marklin should be telling their dealers to do this before despatch to the customer.
I am not sure just exactly which part of the pcb you mean but hope I do not have to do this with all M locos in future. Hi David, AFAIK that's what Märklin has told their dealers. If your model looks like this one here it was not done; the insulation tape should be there and cover the pcb (IMHO I had shared this pic already on 23OCT2006 here).  It is a single and very specific issue which may or may not happen just on this one model. The result is known (just look at the inside of your loco - I think I don't need to share that pic); as well what it caused and how to prevent it. Hope your issue is resolved long enough before Christmas. 
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Joined: 01/02/2004(UTC) Posts: 7,452 Location: Scotland
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Thanks Lutz. Looks like Lokshop have not taken up Marklins advice.
I presume all models now coming from the factory are now suitably insulated.
The matter could be resolved before Christmas but I have a feeling it may not, but if it is then credit will be given where deserved.
David |
Take care I like Marklin and will defend the worlds greatest model rail manufacturer. |
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Joined: 22/04/2004(UTC) Posts: 12,139 Location: New York, NY
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Quote:[size=1" face="Verdana" id="quote]quote:Originally posted by steventrain
<br />I have send to marklin service centre with warranty last three months
DEAR ALL MEMBERS - PLEASE DO NOT BUY THE 39572!!! Thanks for your early warning ... |
I hope no one visits a poor Southener's layout in Brooklyn. Intruders beware of Gators.
AT&SF, D&RGW, T&P, SP, WP, UP, BN, NYC, ARR, epI-III - analog & digital Marklin Classics only.
CU#6021 FX-MOTOROLA DIGITAL SYSTEM. Fast as lightning and no trouble. What else ...
Outlaw Member of BIG JUHAN's OUTSIDER CLUB. With the most members, worldwide
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Joined: 22/04/2004(UTC) Posts: 12,139 Location: New York, NY
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Quote:[size=1" face="Verdana" id="quote]quote: Originally posted by Timaximus<br /> Quote:[size=1" face="Verdana" id="quote]quote:Originally posted by steventrain
<br />C-shine What is C-Shine? [:o)] There's a short glow before this thing starts to disintegrate ... Oh yeah. Installing a decoder, properly, is darn difficult [xx(] |
I hope no one visits a poor Southener's layout in Brooklyn. Intruders beware of Gators.
AT&SF, D&RGW, T&P, SP, WP, UP, BN, NYC, ARR, epI-III - analog & digital Marklin Classics only.
CU#6021 FX-MOTOROLA DIGITAL SYSTEM. Fast as lightning and no trouble. What else ...
Outlaw Member of BIG JUHAN's OUTSIDER CLUB. With the most members, worldwide
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 Joined: 02/07/2004(UTC) Posts: 1,448 Location: Italy
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Quote:[size=1" face="Verdana" id="quote]quote: Originally posted by Hemmerich<br />Why don't you fix the problem next time before it occurs? You just need no more than 2cm scotch - or do you prefer some pics? A good answer to say to who have in his hands a loco burned... [:(] |
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Joined: 08/12/2004(UTC) Posts: 4,430 Location: Attiki Athens Greece
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We need a topic that we will name it "THE BLACK LIST".
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Joined: 24/08/2002(UTC) Posts: 3,959 Location: Hellas (Athens)
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An outsider.
I'm looking for the owner of that horse. He's tall, blonde, he smokes a cigar, and he's a pig!
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Joined: 21/10/2004(UTC) Posts: 31,689 Location: United Kingdom
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Quote:[size=1" face="Verdana" id="quote]quote: Originally posted by foumaro<br />We need a topic that we will name it "THE BLACK LIST". Yeah,The black list soung interesting! |
Large Marklinist 3- Rails Layout with CS2/MS2/Boosters/C-track/favorites Electric class E03/BR103, E18/E118, E94, Crocodiles/Steam BR01, BR03, BR05, BR23, BR44, BR50, Big Boy. |
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Joined: 15/04/2003(UTC)
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Quote:[size=1" face="Verdana" id="quote]quote: Originally posted by almagik<br /> Quote:[size=1" face="Verdana" id="quote]quote: Originally posted by Hemmerich<br />Why don't you fix the problem next time before it occurs? You just need no more than 2cm scotch - or do you prefer some pics? A good answer to say to who have in his hands a loco burned... [:(] Alberto, I am talking about prevention!
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Joined: 15/04/2003(UTC)
Posts: 2,734
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Quote:[size=1" face="Verdana" id="quote]quote:Originally posted by john black
Thanks for your early warning ... Ain't it more a rather late warning!
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Joined: 15/04/2003(UTC)
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Quote:[size=1" face="Verdana" id="quote]quote:Originally posted by john black
Oh yeah. Installing a decoder, properly, is darn difficult Except that it doesn't have anything to do with a decoder (but that was already clarified earlier).
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Joined: 15/04/2003(UTC)
Posts: 2,734
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Quote:[size=1" face="Verdana" id="quote]quote:Originally posted by steventrain
Yeah,The black list soung interesting! Well, just ignore the easy hint given in this thread and the inside will really look quite "black".
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Joined: 18/09/2004(UTC) Posts: 726 Location: Cape Town
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Thanks Lutz and all for the info here. I decided to check my 39572 which I had packed away after a short test run. OK the double sided tape was in place (I assume our friends at Lokshop had done this ?) so I was relieved and all should be well - also a quick check that there was no chance of exposed wires touching anything.   So in my wisdom I gave the loco a long unsupervised test run and despite the above, the bloody thing burnt out...[:(!][:(!][:(!] You can see the burnt component on the topside of the PCB   So I would guess that there must be a fundamental fault with all these locos and Marklin will probably need some sort of "recall" I will be in touch with my friends and the Lokshop and see what they can do.I will also send a note to Marklin but I don't expect any response from them. Never had a problem with any of the many locs that I have bought - so it will be a misssion sending it back and postage and this and that. A real shame considering this loco has been such a great model over the years!!!! |
Regards Tony |
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Joined: 17/09/2006(UTC) Posts: 18,770 Location: New Zealand
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I suppose the point in all this is that purchasers of Marklin product have a right to expect that the product they are buying will perform the task for which it is designed for. Marklin buyers should not have to modify any item purchased to make it work, regardless of how simple that modification is - a piece of sticky tape for this particular lok, or a resistor for the speaker of the 37889 BR44. Just as well that I've taken a different route to obtain a red version of the E103 - I've purchased a 3358 off eBay at what I think is a good price, and will install a digital kit when the lok arrives, hopefully without having to go through all this nonsense. http://cgi.ebay.com/ws/e...534018&rd=1&rd=1
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Joined: 30/09/2005(UTC)
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Location: bologna, BO
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Quote:[size=1" face="Verdana" id="quote]quote:Originally posted by Tony
<br />So I would guess that there must be a fundamental fault with all these locos and Marklin will probably need some sort of "recall"
I will be in touch with my friends and the Lokshop and see what they can do.I will also send a note to Marklin but I don't expect any response from them.
Besides, if there is a fault in the project, what can lokshop do? If even they chang the pcb, the trouble will come again! I hope that M will solve drastically the problem: marklin's strenght is based mainly on the reliability of the models and a quick and ultimate solution is very important!
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Joined: 22/04/2004(UTC) Posts: 12,139 Location: New York, NY
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Quote:[size=1" face="Verdana" id="quote]quote: Originally posted by Hemmerich<br /> Quote:[size=1" face="Verdana" id="quote]quote:Originally posted by john black
Thanks for your early warning ... Ain't it more a rather late warning! ... |
I hope no one visits a poor Southener's layout in Brooklyn. Intruders beware of Gators.
AT&SF, D&RGW, T&P, SP, WP, UP, BN, NYC, ARR, epI-III - analog & digital Marklin Classics only.
CU#6021 FX-MOTOROLA DIGITAL SYSTEM. Fast as lightning and no trouble. What else ...
Outlaw Member of BIG JUHAN's OUTSIDER CLUB. With the most members, worldwide
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 Joined: 15/12/2005(UTC) Posts: 3,589 Location: Spain
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@Tony; That is terrible!!!
I second the motion of generating a black-list. Now, how to keep it free from chatter and off topic small talk? |
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Joined: 22/04/2004(UTC) Posts: 12,139 Location: New York, NY
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Quote:[size=1" face="Verdana" id="quote]quote: Originally posted by Bigdaddynz<br />Just as well that I've taken a different route to obtain a red version of the E103 - I've purchased a 3358 off eBay at what I think is a good price, and will install a digital kit when the lok arrives, hopefully without having to go through all this nonsense. http://cgi.ebay.com/ws/e...534018&rd=1&rd=1 Congratulations, David - great solution [:p] |
I hope no one visits a poor Southener's layout in Brooklyn. Intruders beware of Gators.
AT&SF, D&RGW, T&P, SP, WP, UP, BN, NYC, ARR, epI-III - analog & digital Marklin Classics only.
CU#6021 FX-MOTOROLA DIGITAL SYSTEM. Fast as lightning and no trouble. What else ...
Outlaw Member of BIG JUHAN's OUTSIDER CLUB. With the most members, worldwide
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Joined: 22/04/2004(UTC) Posts: 12,139 Location: New York, NY
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Quote:[size=1" face="Verdana" id="quote]quote:Originally posted by hxmiesa
<br />Now, how to keep it free from chatter and off topic small talk? C'mon, Henrik - it's way easier to stand such trouble with a good sense of humor ... But one thing comes up dead seriously - M's new management must do something about their QC. And since they're dealing with <u>our</u> money they better do it quick [}:)][}:)][}:)] |
I hope no one visits a poor Southener's layout in Brooklyn. Intruders beware of Gators.
AT&SF, D&RGW, T&P, SP, WP, UP, BN, NYC, ARR, epI-III - analog & digital Marklin Classics only.
CU#6021 FX-MOTOROLA DIGITAL SYSTEM. Fast as lightning and no trouble. What else ...
Outlaw Member of BIG JUHAN's OUTSIDER CLUB. With the most members, worldwide
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Joined: 22/04/2004(UTC) Posts: 12,139 Location: New York, NY
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Quote:[size=1" face="Verdana" id="quote]quote: Originally posted by foumaro<br />We need a topic that we will name "THE BLACK LIST" Excellent idea of yours, Panayoti !!! And please don't laugh - got such in my C-drive, already. It's quite sad. And long. And I'm surely not the only one ... If Juhan gives order a new division is filled, easily: Item # + short description of failure(s) + pic(s).Very similar and nearby to our numeric loco test report section. Working all together we'd get a good guide for what we can buy lighthearted. An with what lemons we should better wait a little ...  |
I hope no one visits a poor Southener's layout in Brooklyn. Intruders beware of Gators.
AT&SF, D&RGW, T&P, SP, WP, UP, BN, NYC, ARR, epI-III - analog & digital Marklin Classics only.
CU#6021 FX-MOTOROLA DIGITAL SYSTEM. Fast as lightning and no trouble. What else ...
Outlaw Member of BIG JUHAN's OUTSIDER CLUB. With the most members, worldwide
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Joined: 06/10/2006(UTC)
Posts: 1,345
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Should it also include stock we know to be incompatible? For example, if you have an MS the 49960 Messwagen will not work in digital mode with it. |
Matt from Wales.
When you pay Range Rover prices, don't accept Lada quality |
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Joined: 01/02/2004(UTC) Posts: 7,452 Location: Scotland
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Hi Tony. Looks like we have the same problem and a bit of tape is not the answer.
Despite having now sent two emails I have not heard from Lokshop but they should have the loco back by the end of this week.
Let me know if you hear from Lokshop before me Tony.
Before we panic and start a black list I would give it a month or so to see if things improve...this is my first failure with M and I would wish to see if the matter can be put right. If it is not then I will be the first to start a black list.
David
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Take care I like Marklin and will defend the worlds greatest model rail manufacturer. |
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Joined: 15/04/2003(UTC)
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Quote:[size=1" face="Verdana" id="quote]quote:Originally posted by David Dewar
<br />Hi Tony. Looks like we have the same problem and a bit of tape is not the answer. Indeed not, David. The tape solves the problem of the driver pcb "hanging low" and getting in contact with the mounting stud for the (in this model not mounted) piezo motor. The problem shown here - clearly identified by the affected/damaged components - is knowingly caused by the usage of an old (and/or unsupported) transformer. Here's another example/result of a such a "product misuse".  BTW: Just for interest - can you also provide a picture of the complete loco housing from the inside as it is shown here?
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Joined: 06/10/2006(UTC)
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Why couldn't the decoder be made to handle the older transformers then? I know the problem comes from too high a voltage emitted by the direction change button but surely Marklin could have added a small fuse or something to protect against this? Better for customers to be able to learn the lesson without trashing an expensive loco, and dealers would be able to effect a fix just by popping the bodyshell off and clipping in a new fuse. |
Matt from Wales.
When you pay Range Rover prices, don't accept Lada quality |
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 Joined: 14/03/2005(UTC) Posts: 15,870 Location: Gibraltar, Europe
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Back up a minute.
Where does it say Tony used an old transformer?
If it was an unsupervised test presumably it did not fail while being reversed anyway, or have I missed something?
Do the Marklin instructions that come with the loco tell you which transformers not to use?
Ray |
Ray
Mostly Marklin.Selection of different eras and European railways
Small C track layout, control by MS2, 100+ trains but run 4-5 at a time.
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Joined: 08/06/2002(UTC)
Posts: 1,843
Location: Norway
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Hmmm,
One question only :
Is this for models with mfx decoders ONLY ?
I have model 39573 and 39579 but not this problem,,,
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Pål Paulsen
Märklin Spur 1 Digital, epoche 3 |
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Joined: 13/10/2004(UTC) Posts: 2,616
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David,Tony,I hope your problem will be solved satisfactorily. Quote:[size=1" face="Verdana" id="quote]quote:originally posted by Lutz:
The problem shown here - clearly identified by the affected/damaged components - is knowingly caused by the usage of an old (and/or unsupported) transformer.
That's a rather bold statement if you ask me [:0] So,this means the BR 103 (39572) isn't likely to be the only model affected! Are these circuitboards really that sensitive to overvoltage? Guus |
Kind regards,
Guus |
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Joined: 15/12/2005(UTC) Posts: 3,589 Location: Spain
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@Tony; So... Please lead us out of darkness; what trafo do/did you use. -And can you by chance meassure the normal voltage output?
Was the test-run in analog or digital mode? Did you reverse the direction of the loco with an over-voltage pulse? (analog mode) -and if such case; can you meassure the voltage of the over-voltage pulse? |
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Joined: 22/04/2004(UTC) Posts: 12,139 Location: New York, NY
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Quote:[size=1" face="Verdana" id="quote]quote:Originally posted by RayPayas
<br />Where does it say Tony used an old transformer ? ... or have I missed something? Ray, you have. Our DDI (Donald Duck Intelligence) [xx(] say: " He knows the whole thing. He was first on the flight to Bahrain, yesterday. And he stood next to Tony when the blue smoke entered decoder heaven ..." |
I hope no one visits a poor Southener's layout in Brooklyn. Intruders beware of Gators.
AT&SF, D&RGW, T&P, SP, WP, UP, BN, NYC, ARR, epI-III - analog & digital Marklin Classics only.
CU#6021 FX-MOTOROLA DIGITAL SYSTEM. Fast as lightning and no trouble. What else ...
Outlaw Member of BIG JUHAN's OUTSIDER CLUB. With the most members, worldwide
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Joined: 01/02/2004(UTC) Posts: 7,452 Location: Scotland
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Let me be quite clear here. The transformer is the latest Marklin model and the controller is the CS. The fault in my loco has nothing whatsoever to do with anything other than the loco itself which clearly is faulty. My Loco failed after 10 seconds going round the layout.
David |
Take care I like Marklin and will defend the worlds greatest model rail manufacturer. |
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Joined: 14/03/2005(UTC) Posts: 15,870 Location: Gibraltar, Europe
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John, thanks for clearing that up. David, I agree with you. You can't possibly be at fault for unknowingly buying a loco that has a problem known to Marklin (and certain people with insider information). You can't be expected to guess at a bodge to stop it from blowing up![}:)] Ray |
Ray
Mostly Marklin.Selection of different eras and European railways
Small C track layout, control by MS2, 100+ trains but run 4-5 at a time.
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Joined: 22/04/2004(UTC) Posts: 12,139 Location: New York, NY
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Quote:[size=1" face="Verdana" id="quote]quote:Originally posted by WelshMatt
<br />Should it also include stock we know to be incompatible? For example, if you have an MS the 49960 Messwagen will not work in digital mode with it. Great idea, Matt - helps avoiding useless buys. |
I hope no one visits a poor Southener's layout in Brooklyn. Intruders beware of Gators.
AT&SF, D&RGW, T&P, SP, WP, UP, BN, NYC, ARR, epI-III - analog & digital Marklin Classics only.
CU#6021 FX-MOTOROLA DIGITAL SYSTEM. Fast as lightning and no trouble. What else ...
Outlaw Member of BIG JUHAN's OUTSIDER CLUB. With the most members, worldwide
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