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Offline spitzenklasse  
#201 Posted : 20 April 2008 03:04:42(UTC)
spitzenklasse


Joined: 06/04/2008(UTC)
Posts: 1,573
Location: ,
Thanks Lutz, I have!
Offline spitzenklasse  
#202 Posted : 20 April 2008 04:58:52(UTC)
spitzenklasse


Joined: 06/04/2008(UTC)
Posts: 1,573
Location: ,
I tend to stay on my old soapbox too long. When I became a model railroader, Our dealer was a feisty German American. His name was Delos. His wife Laura was from Dusseldorf. She worked there for the counsulate when they met. We would gather at the store for hours on evenings, and weekends. We discussed everything from "Twenty Lawyers, and Thirty politicians at the bottom of the detroit river would be a good start" to vacationing in Jackson Hole, and Yakima Washington. I' d like to say I miss them a great deal, and I feel I learned a lot from them. I have never met anyone like them since. I was happy to listen, and take some of their advise. I was not your average "know it all" 32 jare old spoiled american punk.
Best regards! We just need more Love in the world!
Offline BerndAB  
#203 Posted : 21 April 2008 23:48:29(UTC)
BerndAB


Joined: 04/04/2008(UTC)
Posts: 7
Location: ,
Quote:
[size=1" face="Verdana" id="quote]quote:Originally posted by DasBert33
<br />IMHO (= in my honest opinion)

Smile


..in my humble opinion..

[:I]

Smile

biggrin

"discussions drifting away" I do like. :-) because I´m from the very very old internet gangs having "surfed" via a 300 baud modem and looked into these old BBS - bulletin board systems.

One mail after the other. No "thread"; no assorted "packed" information, it was info (& fun) pure.

But lame..
This day is the first day of the rest of your life.
Offline Dutchman  
#204 Posted : 24 April 2008 23:14:06(UTC)
Dutchman


Joined: 14/02/2008(UTC)
Posts: 16
Location: ,
Dear members of this Forum!

I have got today from the Marklinfactory a new Trostberg Köf!

But the old framenumber is on the new Loc!
First you see the old one with the number H1046680:

UserPostedImage

and here you see the new one with the old number H1046680 on the cabinpart:

UserPostedImage

What do you think about this???

With greetings,
Dutchman NL

Offline bmcrae  
#205 Posted : 24 April 2008 23:37:24(UTC)
bmcrae

Canada   
Joined: 17/12/2004(UTC)
Posts: 970
Location: Okanagan Valley, BC
Quote:
[size=1" face="Verdana" id="quote]quote:Originally posted by Dutchman
<br />Dear members of this Forum!.....


What do you think about this???


Personally I think both those pictures depict the same number, and both end in 0 not 8.
Offline eduard71  
#206 Posted : 10 June 2008 20:17:21(UTC)
eduard71

Chile   
Joined: 27/02/2008(UTC)
Posts: 294
Location: Santiago
Dear All, today I have received my 36805 complete exchanged by Märklin Smile. I was the member of the Spanish language list LCTM who initiated this topic. As Mr. Lutz say, it is brand new engine with the new kind of decoder for the 36824. I like to thank you all for the different recommendations also to Mr. Tom Catherall from Marklin USA who told me to send the item to Germany for exchange and of curse to Märklin for their responsibility to the customer.

Regards
Eduardo Palacios
Offline kbvrod  
#207 Posted : 11 June 2008 06:46:58(UTC)
kbvrod

United States   
Joined: 23/08/2006(UTC)
Posts: 2,597
Location: Beverly, MA
Hi all,
I skipping through the tulips!

Dr D (gag)
Offline Macfire  
#208 Posted : 11 June 2008 12:16:14(UTC)
Macfire


Joined: 04/11/2006(UTC)
Posts: 2,652
Location: New Zealand
Quote:
[size=1" face="Verdana" id="quote]quote:Originally posted by Dutchman
What do you think about this???



Hi all
Full credit to M* IMHO.
Keeping the same serial number gives a continuous service record for that loco.

I like that Smile

Cheers
Tony
Lord Macca
New Zealand branch of Clan Donald.
Offline Dutchman  
#209 Posted : 05 December 2008 23:29:12(UTC)
Dutchman


Joined: 14/02/2008(UTC)
Posts: 16
Location: ,
Dear Mr. Unholz and other readers!

Quote:
[size=1" face="Verdana" id="quote]quote:Originally posted by Unholz
<br />Our resident specialist on the HAG forum assures me that this is not "Zinkpest". Take a look at his airplane model picture here with a couple of bubbles more: wink
http://hag-info.ch/hag/f...wtopic.php?p=22854#22854


About two month ago (Octobre 2008) I have sended by my dealer the hood of my SBB Red Arrow to the Märklin Service Centre in the Netherlands (Fa. Keuterman, Borne, NL. Mr. Keuterman has sended the part to the factory in Göppingen, Germany.
Today (friday 5th. Decembre) I have got a phone from my dealer, that <u>a brand new hood is waiting for me</u>. And that <u>at no costs</u>!
Smile

UserPostedImage

Next week I hope to go to him en take the part with me to home.
Than I will show you again fotos of my repaired Red Arrow!

With kind regards,
Dutchman
Offline Webmaster  
#210 Posted : 06 December 2008 00:00:11(UTC)
Webmaster


Joined: 25/07/2001(UTC)
Posts: 11,161
So this is recognized as a production quality problem by M, and it seems like they are taking customer service very seriously nowadays also outside Germany and replace faulty items on manufacturing warranty.

It's good to hear, indeed...
Juhan - "Webmaster", at your service...
He who asks a question is a fool for five minutes. He who does not ask a question remains a fool forever. [Old Chinese Proverb]
Offline jonquinn  
#211 Posted : 06 December 2008 06:45:53(UTC)
jonquinn


Joined: 15/02/2004(UTC)
Posts: 1,591
Location: Pennsylvania
that one looks (red arrow with the bubble) like it might be a different sort of metal defect than zinc pest from photos I have seen of ZP. wonder if it might be a sort of hydrogen embrittlement? The bulge might occur when some hydrogen atoms eventually meet up in some small point defect or void, and once the join up, pressure increases.
a similar defect can occur on enamel coated range tops if the curing furnace atmosphere isn't dry enough, plus a few other reasons - it causes the enamel to pop off in little chips when it happens - some call it "fish scale".
the hydrogen could come from some point when marklin was heating the zinc ingots for injection molding.
Offline Unholz  
#212 Posted : 06 December 2008 07:24:45(UTC)
Unholz

Switzerland   
Joined: 29/07/2007(UTC)
Posts: 1,394
Location: Switzerland
Jonquinn, as far as I understand the technical expressions, this is exactly the diagnosis on these bubbles that was given on the HAG forum.
Offline pa-pauls  
#213 Posted : 06 December 2008 12:43:16(UTC)
pa-pauls


Joined: 08/06/2002(UTC)
Posts: 1,841
Location: Norway
Quote:
[size=1" face="Verdana" id="quote]quote:Originally posted by Webmaster
<br />So this is recognized as a production quality problem by M, and it seems like they are taking customer service very seriously nowadays also outside Germany and replace faulty items on manufacturing warranty.

It's good to hear, indeed...
Indeed it is Smile
Pål Paulsen
Märklin Spur 1 Digital, epoche 3
Offline Dutchman  
#214 Posted : 11 December 2008 20:38:04(UTC)
Dutchman


Joined: 14/02/2008(UTC)
Posts: 16
Location: ,
Dear readers of this Forum!

Meanwhile I have the new hood for the SBB Red Arrow (year 1986)!

Here you see the Arrow on my layout:

UserPostedImage

UserPostedImage

UserPostedImage

Märklin has given a very good service!

With kind regards,
Dutchman
Offline pa-pauls  
#215 Posted : 11 December 2008 20:58:47(UTC)
pa-pauls


Joined: 08/06/2002(UTC)
Posts: 1,841
Location: Norway
Quote:
[size=1" face="Verdana" id="quote]quote:Originally posted by Dutchman
Märklin has given a very good service!
That I can agree on, very good service Smile
Pål Paulsen
Märklin Spur 1 Digital, epoche 3
Offline intruder  
#216 Posted : 12 December 2008 01:06:01(UTC)
intruder

Norway   
Joined: 16/08/2006(UTC)
Posts: 5,382
Location: Akershus, Norway
Very good, Dutchman!
Best regards Svein, Norway
grumpy old sod
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