Welcome to the forum   
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Share
Options
View
Go to last post in this topic Go to first unread post in this topic
Offline Slylock3  
#1 Posted : 16 June 2024 08:20:34(UTC)
Slylock3

United States   
Joined: 16/06/2024(UTC)
Posts: 3
Location: Missouri, Olivette
Hi all, I have just hooked up brand new digital starter set with MS2, and when I try to add an engine, I get the message “only possible at main device.” I also noticed that the last line of the Information screen says “without railbox.” Seems like these are very uncommon messages, judging by lack of Google results. Do I have a bad railbox?
-Matt
Offline H0  
#2 Posted : 16 June 2024 10:31:45(UTC)
H0


Joined: 16/02/2004(UTC)
Posts: 15,432
Location: DE-NW
Hi!
Welcome to the forum!

Never saw this message before.

The plug of the MS2 has 10 pins. Only about 4 pins are actually used, but maybe one of them is bent or broken off. So the MS2 may get power, but communication may be interrupted.
Please check the plug before blaming the railbox.
Regards
Tom
---
"In all of the gauges, we particularly emphasize a high level of quality, the best possible fidelity to the prototype, and absolute precision. You will see that in all of our products." (from Märklin New Items Brochure 2015, page 1) ROFLBTCUTS
UserPostedImage
Online JohnjeanB  
#3 Posted : 16 June 2024 11:08:07(UTC)
JohnjeanB

France   
Joined: 04/02/2011(UTC)
Posts: 3,548
Location: Paris, France
Hi Matt

Indeed those are non-standard messages.
The quickest /easiest thing to do is to reset the MS2.
Another thing is to have the s/w updated using a CS3 , CS2 or another up-to-date MS2
Indeed broken / bent pins happen all the time (approx 20 to 25€ for a spare cable). One pin missing can produce strange behaviour
Cheers
Jean
Offline mike c  
#4 Posted : 16 June 2024 20:39:53(UTC)
mike c

Canada   
Joined: 28/11/2007(UTC)
Posts: 8,216
Location: Montreal, QC
Hi Matt,

I would send an email to digital(at)marklin.com explaining the situation and let Curtis Yeung and Rick Sinclair help you.

https://www.marklin.com/clubs/digital-club

When adding a locomotive to a MS2. You need to ensure that the locomotive is the only digital model on the track. I usually connect the MS2 to a separate track segment (2 or 3 tracks) and use that for registering or modifying locomotive settings.
Once done, I connect the MS back to my my layout. I am fortunate that I have a pair of controllers so I have a second box for my test track
Only having Mobile Stations, I could not update the controller here. That was the reason why I bought the second (newer one). I was able to update the old box from the new controller, so it can be used with either.

First thing I would recommend to try is to connect the MS2 to the other socket in the box and see whether you get the same result.
As some of the others have mentioned, I would examine the pins with a magnifying glass to see whether any are bent/missing
You mention that this is a brand new set, so I would not tinker with it too much and contact the dealer/seller as a warranty/replacement/exchange concern.

Marklin's US operations are located in Jefferson, MO, so you are not too far. Curtis and Rick can explain what services may be available there. Rick is based in CA, but the warehouse/office may offer some services.

Have a good weekend and hope that they can help you.

Regards

Mike C
Offline Slylock3  
#5 Posted : 17 June 2024 06:39:01(UTC)
Slylock3

United States   
Joined: 16/06/2024(UTC)
Posts: 3
Location: Missouri, Olivette
Originally Posted by: H0 Go to Quoted Post
Hi!
Welcome to the forum!

Never saw this message before.

The plug of the MS2 has 10 pins. Only about 4 pins are actually used, but maybe one of them is bent or broken off. So the MS2 may get power, but communication may be interrupted.
Please check the plug before blaming the railbox.


Thanks everyone for your quick replies. Tom and Jean were correct: I mashed one of the pins in the plug. IMG_7093.jpg
thanks 1 user liked this useful post by Slylock3
Offline Goofy  
#6 Posted : 17 June 2024 06:59:51(UTC)
Goofy


Joined: 12/08/2006(UTC)
Posts: 9,273
Originally Posted by: Slylock3 Go to Quoted Post
Originally Posted by: H0 Go to Quoted Post
Hi!
Welcome to the forum!

Never saw this message before.

The plug of the MS2 has 10 pins. Only about 4 pins are actually used, but maybe one of them is bent or broken off. So the MS2 may get power, but communication may be interrupted.
Please check the plug before blaming the railbox.


Thanks everyone for your quick replies. Tom and Jean were correct: I mashed one of the pins in the plug.


Strange...i too did had same problem!
One pin was bend and when i did tried to correct the pin it broke!


H0
DCC = Digital Command Control
thanks 1 user liked this useful post by Goofy
Offline cookee_nz  
#7 Posted : 17 June 2024 09:29:23(UTC)
cookee_nz

New Zealand   
Joined: 31/12/2010(UTC)
Posts: 3,991
Location: Paremata, Wellington
I used to see that VERY often on very similar IBM PS/2 style connectors on Keyboards & Mice.

With care, they are usually able to be straightened, *care* being the operative word.

Very fine needle-nosed pliers help, but you probably need to use a tiny jewellers screwdriver to encourage the pin away from the housing to get better access, and then very gently and gradually start to straighten it.

If you are lucky it will straighten out ok without breaking. They tend to be quite soft so will bend easily, but they also don't like metal-fatigue.

Designed by engineers from utopia who thought everyone would use them in good light, on a clean desk with heaps of room, rather than the reality of being hunched over under a desk with no light blindly poking around "I know it plugs in somewhere around here"!!

Good luck getting it straight.
Cookee
Wellington
NZ image
thanks 1 user liked this useful post by cookee_nz
Offline marklinist5999  
#8 Posted : 17 June 2024 12:22:35(UTC)
marklinist5999

United States   
Joined: 10/02/2021(UTC)
Posts: 3,864
Location: Michigan, Troy
I'm usually concerned that I might do it to. I don't force the connectors if they don't feel aligned to plug in smoothly.
Online JohnjeanB  
#9 Posted : 17 June 2024 13:34:38(UTC)
JohnjeanB

France   
Joined: 04/02/2011(UTC)
Posts: 3,548
Location: Paris, France
Hi Matt
the best is to order a spare Mäklin cable
This how its done

The spare Märklin cable is E146781 and is between 20€ and 25€
You need only a TORX key T8H (Metric sizing) and patience.

Trying to make straight the bent pin is not ideal as it may break later, damage the female connector on the Gleisbox or the CS3 and the brocken pin may stay in the female connector.

Cheers
Jean
thanks 2 users liked this useful post by JohnjeanB
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

| Powered by YAF.NET | YAF.NET © 2003-2025, Yet Another Forum.NET
This page was generated in 0.538 seconds.