Hi Alex
Not sure what you mean with "Although the high level headlight at the front and back of the cabin works, the lower level front and rear lights don't seem to have any functionality"

I may have missed something but:
- the 37896 light fonctions are limited to normal directional headlights and a double A light for shunting operation.
- the light conduits do not allow any fancy light like red/ white change.
- so you loco seems perfectly normal to me.

Notes
- if you want to have a 2 lights operation, you may simply put a black adhesive tape at the top center light guide
- if you want to control the luminosity of headlight this is easily done with a CS3
Cheers
Jean

Hi Alex,

That is indeed disappointing. The model itself has been in the range for quite some time, just released in a new colour scheme. On that basis all bugs should be out.

F0 should give you three headlights which change ends according to travel.
F9 should give shunting mode with three headlights each end.

The light is carried through the loco via light tubes. From what you have indicated there are no issues with the top lights, so i suggest take the body off and have a look to check everything is there, or correctly mounted, or not cloudy which would inhibit the light transfer. If the problem is with those parts, they are readily available and quite cheap which may be a better option than returning the loco.

i quite often order small spares without German VAT and keep the total cost below UK vat, so if you are interested drop me a pm

adrian