Welcome to the forum   
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Share
Options
View
Go to last post in this topic Go to first unread post in this topic
Offline 5HorizonsRR  
#1 Posted : 24 December 2012 23:20:55(UTC)
5HorizonsRR

United States   
Joined: 05/12/2004(UTC)
Posts: 2,974
Location: CA, USA
All,

Just in time for xmas, I received my Marklin 47416 and 47416 SBB Rolling Road Truck transport set. To be honest, I'm bit disappointed and I thought I'd share some notes here to alert others:

Set Image: http://www.maerklin.de/d...etails.html?art_nr=47416

- The trucks are not premium Wiking or Herpa models as in years past, but cheap junk knock offs with no detail. Made in China, which wouldn't bother me (that much) if the trucks were nice, but they aren't. The look like those New Ray ones you can buy in Italian truck stops for 4-5 euros... It is noticeable when they are running on the layout as well.

- The set includes no connectors or coupler for a locomotive, just the intermediate stick couplers. If ordering the set, you must purchase the 47417 extra car in order to actually run the set on the layout with a locomotive. It says so in the catalogue too- but I thought I'd note it here.

- Speaking to the point above, it could not cost more than 2 euros to include the coupler and end piece package in the 5 car set. Why would Marklin cut corners like that? Or if they were pushy, just make it a 6 car set and include the 47417 altogether. I get the feeling a lot of folks will exvitedly mail order their 5 car set only to find out they can't run it on arrival. Or even worse- the 47417 is sold out- which seems to be the case at a lot of dealers already. Thankfully I bought the extra car!

Anyways, just some notes as for $275 I'm just not impressed. Nice trucks would have made all the difference between a happy customer and one that is thinking he should have just bought some used Landstrasse cars from years passed and added his own trucks...
SBB Era 2-5
thanks 1 user liked this useful post by 5HorizonsRR
Offline mike c  
#2 Posted : 25 December 2012 02:24:14(UTC)
mike c

Canada   
Joined: 28/11/2007(UTC)
Posts: 8,222
Location: Montreal, QC
I just ordered a last 47404 and managed to find an older 4796 to complete my Hupac train. I now have the 47403, 47423 and a 47404, so this brings the total length of the train to 6 cars. I have the matching Liliput coach in Hupac livery and will run the train with my 36852 BLS Re 485. For trucks, I purchased a number of trucks by AWM, Rietze and Herpa, representing Dutch, Belgian, German, Swiss and Italian truck companies, which is what I would expect to find on a ROLA train from Freiburg/Weil am Rhein to Novara.
The 47416 and 47417 come with low quality trucks, most of which are Swiss companies. As I stated above, most ROLA trains contain international and not Swiss trucks, because the trucks are travelling through Switzerland and not stopping along the way.
As you have the 47416/47417 cars, you may still be able to find the Liliput RAlpin coach to go with it. The matching lok would be a BLS Re 485 (36852) or Re 465 (37461 or 39606). I guess you could also use one of the Angel Train loks leased to BLS Cargo as well.
I am waiting for the improved version of the Hupac Compartment coach from LSM and maybe also the older RAlpin version. The newer model converted from the Bcm couchette coaches of the Eurofima series might come from Roco or ACME or even LSM in the future.
My latest 47404 has an issue where the axles pop out of one of the bogies. I am trying to get a replacement bogie, but have yet to get good news from Maerklin or the dealer.

Regards

Mike C

Edited by user 26 December 2012 07:23:08(UTC)  | Reason: Not specified

mike c attached the following image(s):
Hupac.jpg
Hupac 1.jpg
thanks 1 user liked this useful post by mike c
Offline Fabrice  
#3 Posted : 25 December 2012 07:54:09(UTC)
Fabrice


Joined: 01/12/2010(UTC)
Posts: 10
Location: Johannesburg
Originally Posted by: 5HorizonsRR Go to Quoted Post
All,

Just in time for xmas, I received my Marklin 47416 and 47416 SBB Rolling Road Truck transport set. To be honest, I'm bit disappointed and I thought I'd share some notes here to alert others:

Set Image: http://www.maerklin.de/d...etails.html?art_nr=47416

- The trucks are not premium Wiking or Herpa models as in years past, but cheap junk knock offs with no detail. Made in China, which wouldn't bother me (that much) if the trucks were nice, but they aren't. The look like those New Ray ones you can buy in Italian truck stops for 4-5 euros... It is noticeable when they are running on the layout as well.

- The set includes no connectors or coupler for a locomotive, just the intermediate stick couplers. If ordering the set, you must purchase the 47417 extra car in order to actually run the set on the layout with a locomotive. It says so in the catalogue too- but I thought I'd note it here.

- Speaking to the point above, it could not cost more than 2 euros to include the coupler and end piece package in the 5 car set. Why would Marklin cut corners like that? Or if they were pushy, just make it a 6 car set and include the 47417 altogether. I get the feeling a lot of folks will exvitedly mail order their 5 car set only to find out they can't run it on arrival. Or even worse- the 47417 is sold out- which seems to be the case at a lot of dealers already. Thankfully I bought the extra car!

Anyways, just some notes as for $275 I'm just not impressed. Nice trucks would have made all the difference between a happy customer and one that is thinking he should have just bought some used Landstrasse cars from years passed and added his own trucks...


Hi there,

First many thanks for your post. At least, I have the answer to my problem...

I only bought the set with 5 cars (47416) as the extra car (47417) was not available. The dealer did not warn me I must have the extra car to be able to run it. Now, all shops are closed until January! Definitely not in good mood...

Offline mike c  
#4 Posted : 25 December 2012 08:35:27(UTC)
mike c

Canada   
Joined: 28/11/2007(UTC)
Posts: 8,222
Location: Montreal, QC
If you have any of the following models, 4740, 4741, 4742, 4743, 4796, 4797, 47403, 47404, 47423 or 47415, then you likely have spare parts including the buffer bar and the coupling adapter, as each item came with at least one of each. This will allow you to temporarily operate your 47416 until you can add the 47417 with the end pieces to complete the consist. The Ralpin livery is very similar to the most recent Hupac livery, so the pieces from the 47404 should be fully interchangeable with the new models.

The part should also be available separately under 363660 for the coupling adapter and the buffer part can be found from time to time on ebay:
http://www.ebay.de/itm/M...RSATZTEILE-/221163779457
German (DB) version

You would have to check with Maerklin for the part number for the grey Hupac or RAlpin version.

Regards

Mike C
Offline H0  
#5 Posted : 25 December 2012 09:35:43(UTC)
H0


Joined: 16/02/2004(UTC)
Posts: 15,440
Location: DE-NW
Hi!
Originally Posted by: 5HorizonsRR Go to Quoted Post
Speaking to the point above, it could not cost more than 2 euros to include the coupler and end piece package in the 5 car set. Why would Marklin cut corners like that? Or if they were pushy, just make it a 6 car set and include the 47417 altogether.
The way it is you can buy one 47417 and one or more 47416 and have all the parts for one long train.
And you don't have to buy the 47147 if you already have a RoLa car with buffer beams.

I have two sets of four RoLa cars from Herpa sets. I just ordered the special coupler rod in order to be able to make one long train without buffer beams in the middle.
I'm with you that inclusion of buffer beams and coupling rods would give customers more flexibility.

The spare part number for the special rod between two RoLa cars is E363700 (6 Euro RRP for a pack of two). You need this rod if you have too many buffer beams.

There is a big difference in quality between the 25 Euro trucks from Wiking or Herpa and the 1 Euro trucks you can buy on flea markets (which often sell for 4 through 8 Euro in other shops).

Herr Löbich was talking about unsurpassable service and customer experience in his IMA speech. Here we have an example where cheap spare parts can prevent unpleasant customer experiences.
Regards
Tom
---
"In all of the gauges, we particularly emphasize a high level of quality, the best possible fidelity to the prototype, and absolute precision. You will see that in all of our products." (from Märklin New Items Brochure 2015, page 1) ROFLBTCUTS
UserPostedImage
Offline steventrain  
#6 Posted : 25 December 2012 09:59:18(UTC)
steventrain

United Kingdom   
Joined: 21/10/2004(UTC)
Posts: 31,686
Location: United Kingdom
Thanks for the reviews.
Large Marklinist 3- Rails Layout with CS2/MS2/Boosters/C-track/favorites Electric class E03/BR103, E18/E118, E94, Crocodiles/Steam BR01, BR03, BR05, BR23, BR44, BR50, Big Boy.
Offline charles Sharpe  
#7 Posted : 25 December 2012 11:10:11(UTC)
charles Sharpe


Joined: 21/09/2006(UTC)
Posts: 1,432
Location: NORFOLK UK
Hello.

My wife bought me as one of my presents the 47417 I have one word for the lorry CRAP. I am clad I didn't go for the whole set. Funds very low so I just went for the red lorry it looked nice in all the pictures. I think it will have to go up on the alpine layout so I only see it from a distance and I might spray the back part with satin lacquer I hate the mate finish.Angry Angry Angry
CHARLES SHARPE
Online mmervine  
#8 Posted : 25 December 2012 20:02:20(UTC)
mmervine

United States   
Joined: 30/01/2006(UTC)
Posts: 1,893
Location: Keene, NH
The trucks included with these sets are very similar to those in the 47415 (DB ROLA) set that Marklin produced back in 2008. The biggest difference is that the ROLA cars and trucks were packaged separately and many dealers split up the sets. Thus, it goes all the way back to 2008 when Marklin decided to include less detailed trucks with these sets.

I purchased a couple of the 47417 cars in order to have two ROLA cars with the new RAILPIN logo on them, but didn't need additional ROLA cars.

I do have a set (2 cars) of the 4796 ROLA (Hupac gray) cars that I would part with. These include the buffer bars and couplers. Say $60 plus shipping. Send me a PM.

I also have a set (2 cars) of the 4797 ROLA cars (OBB brown) and would also sell at $60 for the set. These also include the buffer bars and couplers. Again, send a PM, if interested.
Märklin C-track, Marklin Digital & ECoS, multi-era French & Swiss
http://www.ete-ene.org/m...mervines-layout-gallery/
Offline 5HorizonsRR  
#9 Posted : 25 December 2012 21:15:33(UTC)
5HorizonsRR

United States   
Joined: 05/12/2004(UTC)
Posts: 2,974
Location: CA, USA
Hey Mark (or anyone else who may be able to help),

Do you have any of the Trix Italian (blue-green) landstrasse cars to part with? 24507 was the multi pack they came in. Supposedly with the junk trucks as well, but I LOVE the flatcars and am trying to acquire a few for my Ducati Corse lorries. LOL

Regarding the cheap trucks- I guess Marklin is just pocketing the 15 euro (wholesale) difference between these chinese trucks and the herpa ones? That makes for a BIG margin on these as they are selling for the same price as the herpa ones used to. That money better be used to fund some exciting new toolings...

In the end, I guess my takeaway is this is a good case to support your local dealer (if you have one) where you can see everything before purchase!
SBB Era 2-5
thanks 1 user liked this useful post by 5HorizonsRR
Online mmervine  
#10 Posted : 25 December 2012 21:26:09(UTC)
mmervine

United States   
Joined: 30/01/2006(UTC)
Posts: 1,893
Location: Keene, NH
Originally Posted by: 5HorizonsRR Go to Quoted Post
Hey Mark (or anyone else who may be able to help),

Do you have any of the Trix Italian (blue-green) landstrasse cars to part with? 24507 was the multi pack they came in. Supposedly with the junk trucks as well, but I LOVE the flatcars and am trying to acquire a few for my Ducati Corse lorries. LOL

Regarding the cheap trucks- I guess Marklin is just pocketing the 15 euro (wholesale) difference between these chinese trucks and the herpa ones? That makes for a BIG margin on these as they are selling for the same price as the herpa ones used to. That money better be used to fund some exciting new toolings...

In the end, I guess my takeaway is this is a good case to support your local dealer (if you have one) where you can see everything before purchase!


John-sorry, I don't have any of the Italian ROLA cars.
Märklin C-track, Marklin Digital & ECoS, multi-era French & Swiss
http://www.ete-ene.org/m...mervines-layout-gallery/
Offline mike c  
#11 Posted : 26 December 2012 07:14:47(UTC)
mike c

Canada   
Joined: 28/11/2007(UTC)
Posts: 8,222
Location: Montreal, QC
The 47403/47404 can be found on eBay for 45-55 EUR. I guess that the same price for a RAlpin model would be worth the while, with or without the cheap model truck that they include. Over the past day or two, I have seen the 47416 set as low as 189 EUR, which works out to less than 50 EUR for each car. It is too bad that they could not box the cars like the 47403/47404 and include the trucks in their own boxes so that we could have sold them off at 8 EUR per truck on eBay.
I would go for the set at 40 per car, but 47.50 is not too far away.

Regards

Mike C
Offline Rinus  
#12 Posted : 27 December 2012 19:15:02(UTC)
Rinus


Joined: 20/02/2005(UTC)
Posts: 1,729
Location: Wageningen, The Netherlands
Hi all,

I wanted to make a bid for a 47415 set (8 cars/trucks) on ebay, but reading this I'm in doubt.

Rinus
Offline kbvrod  
#13 Posted : 27 December 2012 20:42:52(UTC)
kbvrod

United States   
Joined: 23/08/2006(UTC)
Posts: 2,597
Location: Beverly, MA
Originally Posted by: 5HorizonsRR Go to Quoted Post
Hey Mark (or anyone else who may be able to help),

Do you have any of the Trix Italian (blue-green) landstrasse cars to part with? 24507 was the multi pack they came in. Supposedly with the junk trucks as well, but I LOVE the flatcars and am trying to acquire a few for my Ducati Corse lorries. LOL

Regarding the cheap trucks- I guess Marklin is just pocketing the 15 euro (wholesale) difference between these chinese trucks and the herpa ones? That makes for a BIG margin on these as they are selling for the same price as the herpa ones used to. That money better be used to fund some exciting new toolings...

In the end, I guess my takeaway is this is a good case to support your local dealer (if you have one) where you can see everything before purchase!


Most likely,.... adding expensive lorries to the wagens might -scare- buyers off,.....then again I think we expect to have the highest quality when buying Mutter M,...

Ho hum,...

Dr D
Offline 5HorizonsRR  
#14 Posted : 27 December 2012 21:13:52(UTC)
5HorizonsRR

United States   
Joined: 05/12/2004(UTC)
Posts: 2,974
Location: CA, USA
Mike,

I think at 189 euro I'd have been a moderately happier customer, but I'm scared to buy much of anything in Germany at this point. The warranty return shipping is getting expensive...

As a side note, I just noticed my 37867 blue arrow is missing the OeBB and destination board markings on one side? It looks like the loco just never went through the last step of the painting process. Back to lokshop it goes...

(see pic)
5HorizonsRR attached the following image(s):
photo (3).JPG
SBB Era 2-5
Offline mike c  
#15 Posted : 28 December 2012 07:30:10(UTC)
mike c

Canada   
Joined: 28/11/2007(UTC)
Posts: 8,222
Location: Montreal, QC
John,

When you consider the cost of having to return items to Germany in case of repairs/warranty, It almost makes it worthwhile to order from a dealer in North America. You do have to remember that service through the official chain in North America is not what it is in Europe. Some North American dealers don't go through official channels, but order through partner shops in Europe, meaning that in case of problem, your only option is to go through your dealer who will then go through his partner in Europe. You will not be able to get warranty service through Walthers/Marklin USA.

If your Blue Arrow is missing the printing on one side, you should research to see how common this was. If you have a rare misprint, it can become a rather sought after item over time.

There definitely seems to be a lack of quality control. A misprint like that should have been caught, both at the factory (at printing/at final quality control) but also at the dealer, where they hopefully give the item a once over before shipping it overseas. Dealers should not rely on the factory for quality control, but should be, at least visually, inspecting every item to make sure that it is ok either upon reception or prior to shipping.

I wish you good luck with your Blue Arrow and hope that you find some good quality trucks to replace the ones on your RAlpin set.
Herr Karamichailidis just informed me that the bogie for the Hupac (4976/47403/47404/47423/47416/47417) is not available. I don't know what I can do to fix the damaged 47404 that I received two months ago. Apparently they still have brown bogies from the 4740 so maybe I will have to replace both and run the coach with brown bogies instead of dark grey ones. I have to see if the dealer will spring for a set of new bogies rather than just the one that was damaged.

Regards

Mike C
Offline 5HorizonsRR  
#16 Posted : 28 December 2012 19:49:03(UTC)
5HorizonsRR

United States   
Joined: 05/12/2004(UTC)
Posts: 2,974
Location: CA, USA
Originally Posted by: mike c Go to Quoted Post
John,

When you consider the cost of having to return items to Germany in case of repairs/warranty, It almost makes it worthwhile to order from a dealer in North America. You do have to remember that service through the official chain in North America is not what it is in Europe. Some North American dealers don't go through official channels, but order through partner shops in Europe, meaning that in case of problem, your only option is to go through your dealer who will then go through his partner in Europe. You will not be able to get warranty service through Walthers/Marklin USA.




Mike- you are dead right here. I stopped buying Marklin from Germany about a year or two ago. Too many problems. Out of complete irony, the blue arrow is the one sole Marklin item I didn't buy in the US this year, as Lokshop had the crazy pre-order discount and I needed to order a big lot of sommerfeldt catenary from them anyways. Full marks to Lokshop for their customer service though- they have been great.

Also ironic is the blue arrow is one of three new Marklin locos I've bought in the last ~18 months, and 2 of the 3 have had problems. (this one visual, the second one electronic) I'm an optimist, but this has me disappointed. The last few locomotives of any make I've had the dealers test in advance before shipping. for what its worth I've bought 5 Rocos and 3 Rivarossi's in the same time frame with zero problems, I'm not sure why Marklin can't get their quality control together?

SBB Era 2-5
Offline jvuye  
#17 Posted : 29 December 2012 11:45:04(UTC)
jvuye

Belgium   
Joined: 01/03/2008(UTC)
Posts: 2,883
Location: South Western France
Originally Posted by: Fabrice Go to Quoted Post


Hi there,

First many thanks for your post. At least, I have the answer to my problem...

I only bought the set with 5 cars (47416) as the extra car (47417) was not available. The dealer did not warn me I must have the extra car to be able to run it. Now, all shops are closed until January! Definitely not in good mood...



Hi Fabrice,
Just sent you a PM on the subject
Cheers

Jacques Vuye aka Dr.Eisenbahn
Once a vandal, learned to be better and had great success!
Offline black_pete  
#18 Posted : 20 January 2013 07:02:14(UTC)
black_pete

Australia   
Joined: 09/04/2007(UTC)
Posts: 150
Location: Melbourne, Victoria
I've just arrived back from holiday and opened up my latest parcel that contained the balance of my 2012 Marklin purchases. This included the RAlpin Rolling Road sets 47416 and 47417.

Although I was "lucky" to have also purchased the 47417 extension set so my consist was complete - however I could have easily used spare buffer beams out of my other Hupac depressed floor wagons if I hadn't done so. I too think that Marklin is more than slightly remiss / mean / short-sighted in not including the appropriate beams in the 47416 set as well Crying

I have closely inspected the 6 wagons (in total) and agree the associated truck / trailer units are VERY poor. Not only is there no real variation (other than livery) the level of detail is extremely low and certainly not anywhere near the standard of my personally preferred Herpa models. Further more the fact that the tractor units are gloss painted metal and the trailers are matt printed plastic means that the there is a major visual variation between the two items. I'm also concerned that the additional weight of the metal tractor unit might give higher levels of wear and noise in operation.

I do note Mike's comment regarding Rolling Road trains in Switzerland and the expected loads - perhaps the Marklin models might be limited to background layout decoration only Angry

However the final disappointment was the brake wheels on the wagons - of the 12 wheels (2 each side) ... 4 of them were broken and obviously done so during assembly not shipping. Seeing as Marklin don't include any spares I will have to source replacements somehow Mad

Unfortunately such "minor" problems - broken handrails, missing detail items, tampo printing issues etc seem to be all that common these days. I can only suggest that Marklin buck up their quality control checks and review the common problems as delivered to customers.

Edited by user 21 January 2013 11:49:59(UTC)  | Reason: Not specified

Regards
Pete

expat Kiwi - now living in Melbourne

SBB Era IV & V - Digital - CS1 - C Track
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

| Powered by YAF.NET | YAF.NET © 2003-2025, Yet Another Forum.NET
This page was generated in 0.852 seconds.