I Purchased the new Marklin TT late last year and it never worked from the beginning. I sent it back for repairs and after some weeks I was informed that there was nothing wrong with it, so they sent it back to me. When it arrived I tried it and still it didn't respond. So I asked someone who was an electronics engineer and a train enthusiast. He couldn't get it too respond, so back it went and again I get an email to say that there's nothing wrong with it. I explained that I had someone with electronic knowledge to look at it and I suggested that they keep the TT and send me the version 2 TT when it becomes available. A reply email from Frank Mayer agreed to do this.
Last week in the post I received a "new" TT (74861) not the version 2. The note inside said "Turntable has been completely replaced and tested for function." I placed it on my layout and it worked. Thank you.

Now the question remains - why did on 2 occasions did the staff say that there was nothing wrong with the TT ? My answer to this question is that they didn't test it at all. In other words - B.S. The decoder was fault right from the start, so who repair staff, in my opinion, are either telling untruths or are not doing their job. I'm extremely disappointed with this experience and I'm losing confidence with Marklin.

The other question is, Why are they bringing out a version2 so soon after the introduction of the TT , and why is it taking so long to be released ?

And to the other question; why the delay? More or less everything is delayed nowadays because of all the problems the world is facing.

I've given up on Märklin many years ago, I still buy the odd 36000 series but this is it., it's too expensive to send locos back for repair and you get tolled there is nothing wrong. Happen to me many years ago with a previous Australian Märklin dealer, it was the E BR E 19 with a cogwheel have the side wasn't there after I've opened it.

John

You're not wrong
I'll start again, bought a new E 19 electric loco 3769, it wouldn't work so I send it back to the distributor in Sydney (many years ago), he looked at it and said there was nothing wrong with the loco, (the problem in those days and most probably today there is not a distributor in Australia who can repair Märklin trains officially). instead of him sending the loco back to Märklin, he sent it back to me. after I've opened the loco I found 1 of the cog wheels was sheared on 1 side hence it wouldn't work.

John

I've wired up the TT and carefully installed it, only to find that I have 10 inserts and 6 of them haven't been made correctly i.e. the rails are not electrically isolated. So now I have to unwire the TT and lift the TT out of the layout so that I can cut the connects so as to isolate the rails. Now this is just plain bad manufacturing, and proves that Marklin's quality control is non existent. Whoever is responsible for quality control is not doing their job and the production manager should be made aware of this. Years ago I visited Marklin and spoke to Frank Mayer and told him that the track item 74230 had a fault and he totally ignored me. Obviously, people from Australia are idiots and know nothing. I'm very disappointed and again the senior management at Marklin are lacking respect for their customers.

Hi Jean,
Sorry my mistake with the part number - it should be 24230. The fault that I reported to Marklin, and they didn't take any notice, was if you turn over the track you can see the track connections. With the track curving to the left, the extreme left connection is the problem. It is a female connector and the space between the legs is too large and the male connector from the next track doesn't make contact. Therefore the electrical connection is broken. Most times this doesn't matter if you have both rails connected and the "B" power will still work. However, if you are using occupancy sensors and the rails are isolated then there are problems.

Regarding the TT, I'm using Traincontroller and the rails need to be isolated so as the sensors detect track occupancy. The bridge of the TT does have the rails isolated but the inserts are not. This causing some confusion, i.e. you either have the rails connected or not. Too simple, but after all it's a Marklin designed TT.

Regards
Greg

Does anyone who lives in Australia have any spare tabs for the inserts of the TT ? I've asked my friends nearby who have the TT and they don't have any and would like to have some spares as they constantly fall out and disappear into the never never.
Regards GREG

I guess I was just born lucky.

Well the TT is having it's 3rd trip back to Germany and this is the last time I'll send. They can keep it - I don't want shitty products like this polluting our country, the Germans can take care of disposing it.

It's the worst product that Marklin has ever produced, and they've produced some doosies in the past. This TT was so badly designed that it should never have been released for sale. The small tabs which fit into the inserts keep falling out and if you glue the tabs then the bridge gets caught on the tabs and won't move. No decent designer would have done this - only a moron. And to rub salt in the wounds - Marklin management won't admit that the product is faulty. I cannot trust Marklin again - their reputation is shot !!!

Anyone who wants to defend this product doesn't own one, so don't make a comment unless you own one.

Regards
Greg