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Technical Support for the CS3 plus
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Technical Support for the CS3 plus -
Lack of investment by Marklin in support services
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Goofy
#51
Posted :
18 May 2019 20:03:04(UTC)
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Joined: 12/08/2006(UTC)
Posts: 8,993
Originally Posted by: David Dewar
Goofy anything you buy appears to have a problem from Marklin to Noch downpipes and others. Maybe you have the wrong hobby.
Do you know that there is other who have problems with the hobby too?
Come on...what the hell is wrong with you by complain against me??
Even with CS2 did Märklinist here in the forum had several problems.
Märklin must support better technical support for the customer.
H0
DCC = Digital Command Control
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Purellum
#52
Posted :
18 May 2019 21:11:26(UTC)
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Joined: 08/11/2005(UTC)
Posts: 3,498
Location: Mullerup, 4200 Slagelse
Originally Posted by: Goofy
I do sometimes write mail to Märklin about my problems with the CS3.
Have they sent you an answer, and in that case; what did they write?
Per.
If you can dream it, you can do it!
I, the copyright holder of this work, hereby release it into the public domain. This applies worldwide.
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Purellum
#53
Posted :
18 May 2019 21:18:18(UTC)
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Joined: 08/11/2005(UTC)
Posts: 3,498
Location: Mullerup, 4200 Slagelse
Originally Posted by: Goofy
what the hell is wrong with you by complain against me??
Nobody is complaining, and only you are swearing
You were given a good advise; but as usual, you take it as an attack on your person.
Calm down a little, and try orange wire for your signals, then you won't have so many problems.
Per.
If you can dream it, you can do it!
I, the copyright holder of this work, hereby release it into the public domain. This applies worldwide.
In case this is not legally possible:
I grant anyone the right to use this work for any purpose, without any conditions, unless such conditions are required by law.
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poulmh
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David Dewar
#54
Posted :
18 May 2019 23:40:00(UTC)
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Joined: 01/02/2004(UTC)
Posts: 7,332
Location: Scotland
Originally Posted by: Purellum
Originally Posted by: Goofy
what the hell is wrong with you by complain against me??
Nobody is complaining, and only you are swearing
You were given a good advise; but as usual, you take it as an attack on your person.
Calm down a little, and try orange wire for your signals, then you won't have so many problems.
Per.
I was not complaining against Goofy but only saying that he might have the wrong hobby or buying the wrong manufacturers model rail stuff. Not everything is right with Marklin but they still give us good locos, coaches,track and controllers which I have found work straight out of the box. If I had the problems Goofy has I would not be buying Marklin.
I find difficulties at times using the CS3 Plus but consider that to be part of the hobby and if I am stuck then this site is where to go for an answer and not to whine about how bad Marklin are.
Take care I like Marklin and will defend the worlds greatest model rail manufacturer.
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Goofy
#55
Posted :
19 May 2019 15:09:12(UTC)
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Joined: 12/08/2006(UTC)
Posts: 8,993
The technical support still works poorly by Märklin, as it costs a lot of money for the company.
Märklin has not yet paid the upgrade for the CS3 manual.
When Märklin presented a new upgrade, there were also bugs in the program, which resulted in deteriorated picture frames for my CS3.
How many of you have not complained about the Märklin system in recent years, where many had complained about malfunctions?
H0
DCC = Digital Command Control
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