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Offline applor  
#1 Posted : 07 September 2010 15:05:31(UTC)
applor

Australia   
Joined: 21/05/2004(UTC)
Posts: 1,768
Location: Brisbane, Queensland
Hello all,

So I finally got my hands on a long sought after model. It is the Roco BR 03.10 in steel blue for F-train service, catalog item 69281.
All can attest to what a beautiful model it is. Comes with loksound decoder, for AC operation.

Problem is, the loco does not move. I have tried MM and DCC protocols and the lights and sound turn on okay, but when I apply throttle, nothing happens. I have taken the tender off and the motor does not turn at all.

Is there something I am missing or need to do? The manual is difficult to understand but I oiled axles as requested.

Otherwise I'm guessing its either a) dead motor or b) dead motor outputs on the decoder.

I have taken a look at the motor and it looks.... not right. I may be wrong though. I will take photos tomorrow.

Any suggestions?
modelling era IIIa (1951-1955) Germany
Offline mike c  
#2 Posted : 07 September 2010 20:06:40(UTC)
mike c

Canada   
Joined: 28/11/2007(UTC)
Posts: 8,226
Location: Montreal, QC
applor wrote:
Hello all,

So I finally got my hands on a long sought after model. It is the Roco BR 03.10 in steel blue for F-train service, catalog item 69281.
All can attest to what a beautiful model it is. Comes with loksound decoder, for AC operation.

Problem is, the loco does not move. I have tried MM and DCC protocols and the lights and sound turn on okay, but when I apply throttle, nothing happens. I have taken the tender off and the motor does not turn at all.

Is there something I am missing or need to do? The manual is difficult to understand but I oiled axles as requested.

Otherwise I'm guessing its either a) dead motor or b) dead motor outputs on the decoder.

I have taken a look at the motor and it looks.... not right. I may be wrong though. I will take photos tomorrow.

Any suggestions?


If you have another Roco locomotive (or any other lok) with a esu decoder, you can swap decoders with the one in your BR 03. This will enable to you determine whether the problem is in the decoder or not. If the lok works fine with another decoder, then it could be either a problem with the decoder, the decoder settings, or with the wiring of the decoder.

Once you have eliminated the decoder as a cause, you can then look at other issues, ie the contacts/wires from the pcb to the motor. You can test the motor by applying a DC voltage (6-9v) directly to the motor. I would recommend removing the decoder, and if possible, the pcb before testing the motor, so that you do not damage it.
If you have a lokprogrammer, this will enable you to check the settings and test the operation of functions, including motor.

If it still doesn't work, contact your dealer or Roco directly.

Regards

Mike C
Offline Goofy  
#3 Posted : 07 September 2010 21:17:10(UTC)
Goofy


Joined: 12/08/2006(UTC)
Posts: 9,277
applor wrote:
Hello all,

So I finally got my hands on a long sought after model. It is the Roco BR 03.10 in steel blue for F-train service, catalog item 69281.
All can attest to what a beautiful model it is. Comes with loksound decoder, for AC operation.

Problem is, the loco does not move. I have tried MM and DCC protocols and the lights and sound turn on okay, but when I apply throttle, nothing happens. I have taken the tender off and the motor does not turn at all.

Is there something I am missing or need to do? The manual is difficult to understand but I oiled axles as requested.

Otherwise I'm guessing its either a) dead motor or b) dead motor outputs on the decoder.

I have taken a look at the motor and it looks.... not right. I may be wrong though. I will take photos tomorrow.

Any suggestions?


Motor is dead...?
Bad contact between motor and decoder...?
As simple understanding...you have direct contact power to decoder from pickup shoe.
From decoder to motor.
H0
DCC = Digital Command Control
Offline applor  
#4 Posted : 08 September 2010 03:51:04(UTC)
applor

Australia   
Joined: 21/05/2004(UTC)
Posts: 1,768
Location: Brisbane, Queensland
This is my first Roco model so unfortunately I am unable to swap out motor or decoder.

I also do not have a 9v power supply to test the motor by itself.

I have taken photos of the motor.

This first photos shows what I believe to be what the motor should look like:


UserPostedImage


This second photo is after rotating the shaft and you can see the plastic casing or whatever it is, to be somewhat flawed.
This is how it came from the factory - when trying to drive it there was no burning or anything and there is no way I caused it (not sure how I could anyway since its new)

UserPostedImage

Is this normal or something to be worried about? Could it be the reason why the motor does not turn?
modelling era IIIa (1951-1955) Germany
Offline drwhitl  
#5 Posted : 08 September 2010 04:08:43(UTC)
drwhitl


Joined: 12/03/2008(UTC)
Posts: 98
Location: Auckland,
mike c wrote:


If you have another Roco locomotive (or any other lok) with a esu decoder, you can swap decoders with the one in your BR 03. This will enable to you determine whether the problem is in the decoder or not. If the lok works fine with another decoder, then it could be either a problem with the decoder, the decoder settings, or with the wiring of the decoder.


You'd be better to put the "faulty" decoder into a known good loco. If you put a good decoder into a suspect loco that may have a wiring short circuit or similar, you stand a chance of "blowing up" the good decoder.

cheers
Offline TimR  
#6 Posted : 08 September 2010 05:40:18(UTC)
TimR

Indonesia   
Joined: 16/08/2007(UTC)
Posts: 1,752
Location: Jakarta
Have you tested the decoder on a Marklin model? (Preferably a 5-poler DCM..)
This would probably isolate the issue - if the decoder works with a Marklin model, then the motor or PCB circuit is the likely culprit - more likely it's the motor.

Then;
If you bought your model from one of the Europe online dealers, it might be cheaper to just get a replacement Roco can motor or PCB circuit.

Now collecting C-Sine models.
Offline H0  
#7 Posted : 08 September 2010 10:16:23(UTC)
H0


Joined: 16/02/2004(UTC)
Posts: 15,443
Location: DE-NW
TimR wrote:
Have you tested the decoder on a Marklin model? (Preferably a 5-poler DCM..)

Only few Märklin models have an 8-pin NEM socket (e. g. 37537/8).

Better chances with Mehano, Brawa, maybe Piko, ...

Now that the motor is out of the loco, it should be easy to test it with up to 12 V DC (normal operating voltage).
An adjustable Märklin transformer and a bridge rectifier will also do.
Mosts households will have some "wall warts" delivering DC.
Regards
Tom
---
"In all of the gauges, we particularly emphasize a high level of quality, the best possible fidelity to the prototype, and absolute precision. You will see that in all of our products." (from Märklin New Items Brochure 2015, page 1) ROFLBTCUTS
UserPostedImage
Offline mike c  
#8 Posted : 08 September 2010 12:31:29(UTC)
mike c

Canada   
Joined: 28/11/2007(UTC)
Posts: 8,226
Location: Montreal, QC
I agree. Test the motor using a standard 9V battery. If the motor works, then the problem is either the wiring or the decoder.

Regards

Mike C
Offline applor  
#9 Posted : 08 September 2010 15:00:09(UTC)
applor

Australia   
Joined: 21/05/2004(UTC)
Posts: 1,768
Location: Brisbane, Queensland
The seller has also asked me to test the motor by itself and if it is faulty he will replace it.

I plan to test it tomorrow at work. We have a variable switchmode powersupply which lets me set voltage and current.

I will set it to 9v but typically how much current would this sort of motor draw?

And lastly, I have no easy way to test the decoder since it has the 8-pin socket and I have no other locos that have the 8-pin socket.
modelling era IIIa (1951-1955) Germany
Offline mike c  
#10 Posted : 08 September 2010 18:53:18(UTC)
mike c

Canada   
Joined: 28/11/2007(UTC)
Posts: 8,226
Location: Montreal, QC
Eric,

You would probably be better testing with a Mallory or similar 9V battery. I wouldn't want you to pump too much current into the motor using a power supply. Those batteries are used in everything from radios to smoke detectors.
If you damage the motor or the lok, you may invalidate the warranty.

Regards

Mike C
Offline Marty  
#11 Posted : 08 September 2010 23:51:49(UTC)
Marty

United States   
Joined: 29/05/2008(UTC)
Posts: 272
Location: USA
applor wrote:


This second photo is after rotating the shaft and you can see the plastic casing or whatever it is, to be somewhat flawed.


I think the green plastic that you see there is used to balance the rotor. My Roco has a small dab of the same stuff on both the rotor and the flywheel.
Marty
Offline Purellum  
#12 Posted : 09 September 2010 01:11:34(UTC)
Purellum

Denmark   
Joined: 08/11/2005(UTC)
Posts: 3,528
Location: Mullerup, 4200 Slagelse
Cool

Mike C wrote:
Quote:
You would probably be better testing with a Mallory or similar 9V battery.
I wouldn't want you to pump too much current into the motor using a power supply.

Everyone familiar with a Roco motor.............. BigGrin ( Sorry )

I'm sorry; but I happen to disagree a little.
By testing with a 9V battery you have no way of controlling the current.
On the other hand 9V should do no harm at all to the motor if it is OK.
Applying 9V from a new battery or a powersupply is basicly the same, only thing is that
the battery has a small internal resistance limiting the current by a little and unknown factor,
and most likely the variable powersupply can be adjusted to a maximum current
Using a variable powersupply, starting at 0V and slowly increasing voltage while monitoring the current is the best way IMHO.
Since there is no load on the motor the current should be very low; but I can't give any exact limit.
My GUESS is 0,1A to 0,2A.

Per.

Cool
If you can dream it, you can do it!

I, the copyright holder of this work, hereby release it into the public domain. This applies worldwide.

In case this is not legally possible:
I grant anyone the right to use this work for any purpose, without any conditions, unless such conditions are required by law.

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Offline applor  
#13 Posted : 09 September 2010 02:55:42(UTC)
applor

Australia   
Joined: 21/05/2004(UTC)
Posts: 1,768
Location: Brisbane, Queensland
I tested the motor today using the PSU and it worked okay!

That's good news but also bad because I still need to find out why the engine won't move.
modelling era IIIa (1951-1955) Germany
Offline mike c  
#14 Posted : 09 September 2010 04:16:10(UTC)
mike c

Canada   
Joined: 28/11/2007(UTC)
Posts: 8,226
Location: Montreal, QC
WIth the motor removed, are you able to push the lok on the rails freely? On quite a few loks, there are two contacts extending down from the PCB which make contact with the contact plates on the motor. Verify that these are correctly lined up so the power is getting to the motor. If the model has wires rather than contacts from the PCB to the motor, use a potentiometer to verify that there is contact between the terminal point on the PCB and the end of each wire.

If the decoder is a regular Roco OEM ESU, the manual will list which wires and terminals are used for the motor outputs. The ESU manual lists these as 1-3 and 1-6 and the cables as the gray and the orange. You should be able to test if there is voltage coming from the decoder when the lok is powered. This is best tested using a test stand like Maerklin's 78XXX models, so that the lok is not moving while you perform the tests.

You should be able to download the ESU instructions from www.esu.eu website.

If the decoder is one of the new ones (not ESU), then you will have to check the Lenz or Zimo websites, depending on which supplier delivered the one used in your model.

If you can post a photo of your decoder, I am sure that one of the members can identify it's manufacture.

Regards

Mike C
Offline applor  
#15 Posted : 09 September 2010 05:51:01(UTC)
applor

Australia   
Joined: 21/05/2004(UTC)
Posts: 1,768
Location: Brisbane, Queensland
Quote:
WIth the motor removed, are you able to push the lok on the rails freely?


I will try this tonight.

Quote:
On quite a few loks, there are two contacts extending down from the PCB which make contact with the contact plates on the motor. Verify that these are correctly lined up so the power is getting to the motor.


Yes it has 2 metal tabs from the PCB and they make contact with the motor fine.

Quote:
If the decoder is a regular Roco OEM ESU, the manual will list which wires and terminals are used for the motor outputs. The ESU manual lists these as 1-3 and 1-6 and the cables as the gray and the orange. You should be able to test if there is voltage coming from the decoder when the lok is powered. This is best tested using a test stand like Maerklin's 78XXX models, so that the lok is not moving while you perform the tests.


I will check tonight if there is voltage at the terminals.

Quote:
If the decoder is one of the new ones (not ESU), then you will have to check the Lenz or Zimo websites, depending on which supplier delivered the one used in your model.

If you can post a photo of your decoder, I am sure that one of the members can identify it's manufacture.


I mentioned in the original post it is a loksound (ESU).



Thankyou everyone for your help with this.
modelling era IIIa (1951-1955) Germany
Offline H0  
#16 Posted : 09 September 2010 10:33:21(UTC)
H0


Joined: 16/02/2004(UTC)
Posts: 15,443
Location: DE-NW
Purellum wrote:
Cool

Mike C wrote:
Quote:
I wouldn't want you to pump too much current into the motor using a power supply.

[...]
By testing with a 9V battery you have no way of controlling the current.

You don't pump current into the motor.

The motor draws as much current as its internal resistance allows.

If the motor is OK, no damage will occur - battery or 100 VA power supply makes no difference.

If the motor has a shortcut internally, more current may lead to more smoke. I've never had this sort of defect.
Hardly anyone will be able to fix this sort of problem and would need a new motor anyway.
A lab power supply with adjustable current will prevent more smoke from coming out.

If the motor has a contact problem, nothing will happen anyway.


Applor,
it could be that the motor had a contact problem in a certain position - now that you turned it it does work (this could be the problem, but I think that other causes are more likely).
If there's current coming from the decoder, it will work.
Regards
Tom
---
"In all of the gauges, we particularly emphasize a high level of quality, the best possible fidelity to the prototype, and absolute precision. You will see that in all of our products." (from Märklin New Items Brochure 2015, page 1) ROFLBTCUTS
UserPostedImage
Offline mike c  
#17 Posted : 09 September 2010 12:43:33(UTC)
mike c

Canada   
Joined: 28/11/2007(UTC)
Posts: 8,226
Location: Montreal, QC
I don't specifically remember all the details, but I remember that when I used the lokprogrammer, there were options for many settings, including setting which digital systems the decoder could read. Is it possible that a Roco AC lok would come without having it set to fully understand Motorola commands?

Have you tested the lok in analog mode? Since you referred to MM and DCC, I presume that you are using a MS or CS to control the lok.
Can you shut off the acceleration/deceleration delay with your controller?

Regards

Mike C
Offline Purellum  
#18 Posted : 09 September 2010 12:46:53(UTC)
Purellum

Denmark   
Joined: 08/11/2005(UTC)
Posts: 3,528
Location: Mullerup, 4200 Slagelse
Cool

@H0: I think we're writing the same thing using different words BigGrin

Per.

Cool
If you can dream it, you can do it!

I, the copyright holder of this work, hereby release it into the public domain. This applies worldwide.

In case this is not legally possible:
I grant anyone the right to use this work for any purpose, without any conditions, unless such conditions are required by law.

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Offline sjlauritsen  
#19 Posted : 09 September 2010 22:44:52(UTC)
sjlauritsen

Denmark   
Joined: 18/08/2007(UTC)
Posts: 1,081
Location: Denmark
applor wrote:
Is there something I am missing or need to do? The manual is difficult to understand but I oiled axles as requested.

Have you plugged in the decoder correctly?

If you put the plug in the wrong way, the light will function, but the model will not move. Make sure the orange wire from the decoder goes into the pin marked with a star or an arrow.
Søren from Denmark
Blog: https://railway.zone/ | Danish Model Railway Forum: https://baneforum.dk/
Offline Purellum  
#20 Posted : 09 September 2010 22:55:45(UTC)
Purellum

Denmark   
Joined: 08/11/2005(UTC)
Posts: 3,528
Location: Mullerup, 4200 Slagelse
Cool

Sjlauritsen wrote:
Quote:
Make sure the orange wire from the decoder goes into the pin marked with a star or an arrow.

Make sure you always get your orange wire from a well known and trustworthy supplier,
a lot of false orange wire is being sold by a Norwegian intruder in the orange wire market. BigGrin BigGrin BigGrin

Per.

Cool
If you can dream it, you can do it!

I, the copyright holder of this work, hereby release it into the public domain. This applies worldwide.

In case this is not legally possible:
I grant anyone the right to use this work for any purpose, without any conditions, unless such conditions are required by law.

UserPostedImage
Offline Soest  
#21 Posted : 09 September 2010 23:14:33(UTC)
Soest


Joined: 05/09/2009(UTC)
Posts: 201
Location: Ottawa, Ontario
Surely this is Roco's problem, not yours. I purchased a crocodile which had no screws attaching the blind shaft to the side rods. I worked both the German retailer and Roco Head Office to get the missing parts sent. They tried to pawn me off on the Canadian representative which would have taken the better part of a year. Sounds to me like they owe you a new loco.
Why do grown men play with trains?
Their wives insist they are insane
But their dreams they won't let down the drain
'Cause there ain't no thing so hard to lose as those disappearing railway blues.
Offline mike c  
#22 Posted : 10 September 2010 00:06:46(UTC)
mike c

Canada   
Joined: 28/11/2007(UTC)
Posts: 8,226
Location: Montreal, QC
sjlauritsen wrote:
If you put the plug in the wrong way, the light will function, but the model will not move. Make sure the orange wire from the decoder goes into the pin marked with a star or an arrow.


I think that we may be on to something here... The symptoms describe the problem pretty much exactly as your first report. This did not occur to me as I have never plugged a decoder in backwards.

Check the decoder plug and let us know if this solves the issue.

Regards

Mike C
Offline mike c  
#23 Posted : 10 September 2010 00:11:22(UTC)
mike c

Canada   
Joined: 28/11/2007(UTC)
Posts: 8,226
Location: Montreal, QC
Soest wrote:
Surely this is Roco's problem, not yours. I purchased a crocodile which had no screws attaching the blind shaft to the side rods. I worked both the German retailer and Roco Head Office to get the missing parts sent. They tried to pawn me off on the Canadian representative which would have taken the better part of a year. Sounds to me like they owe you a new loco.


I don't know whether John's Photo or CMR would have this part in stock, but if it was in stock, it certainly would not have taken the better part of a year.
If you ordered your lok from a German dealer, they would likely have either ordered the parts and sent them to you or asked you to send the item back for repairs/exchange or credit.

I have on numerous occasions had to contact Roco regarding broken or damaged parts on newly received items. In each case, they sent replacement parts right away.

Regards

Mike C
Offline H0  
#24 Posted : 10 September 2010 00:33:12(UTC)
H0


Joined: 16/02/2004(UTC)
Posts: 15,443
Location: DE-NW
sjlauritsen wrote:
If you put the plug in the wrong way, the light will function, but the model will not move.

Sorry, but it's the other way around: loco will move, but light won't work.

If the decoder is mounted the wrong way, you'll swap the two poles coming from the track and the two poles going to the motor - and the motor will work as it should.

Light and auxiliary functions will not work as those connections are not symmetrical.
Regards
Tom
---
"In all of the gauges, we particularly emphasize a high level of quality, the best possible fidelity to the prototype, and absolute precision. You will see that in all of our products." (from Märklin New Items Brochure 2015, page 1) ROFLBTCUTS
UserPostedImage
Offline David Dewar  
#25 Posted : 10 September 2010 01:29:05(UTC)
David Dewar

Scotland   
Joined: 01/02/2004(UTC)
Posts: 7,453
Location: Scotland
Might be an idea to be careful that if the loco has to be returned everything is back as delivered.
Trying to fix something which is not obvious could endanger the warranty.

dave
Take care I like Marklin and will defend the worlds greatest model rail manufacturer.
Offline applor  
#26 Posted : 10 September 2010 01:43:23(UTC)
applor

Australia   
Joined: 21/05/2004(UTC)
Posts: 1,768
Location: Brisbane, Queensland
Well the goods news is the loco is all running okay!

Bad news, it would appear a small oversight on my part is to blame (how embarrassing)


I will explain what happened.

When I first received the model and read the manual, it says you must oil everything before use (unlike marklin loks that come oiled)
So I went about oilling what I needed to and I also removed the motor as I thought I also needed to grease the gears (manual is not the easiest to understand).
After removing the motor I noticed the gears are already greased so I put it back in.

I thought I had put the motor back in properly but I hadn't - it is an easy mistake to do, this is why:

There are 2 vertical tabs that make contact with the motor terminals to provide power to the motor.
Now these two vertical tabs, when the motor is not installed, sit at an angle and touch a conductive block that the plastic gear sits in.
I thought this was normal and mounted the motor in as I should, as I did not pay close enough attention when I removed the motor.

When you put the motor in, you actually have to bend these 2 metal tabs outward and slide the motor contacts on the inside of them.
I had not done this, so when testing with multi-meter last night I realised these 2 tabs were shorting on the conductive block holding the gear (which is obviously earthed).
After closely examining the diagram I realised I had not bent these tabs out when mounting the motor, so that the contacts sit on the inside.

One could wonder why it was designed this way, that the tabs short on an earthed block when the motor is not in there but at the end of the day it was my own fault for not studying the diagram properly and mounting the motor incorrectly.

All I can say is thank the engineers for overload protection, so the decoder was not fried from the short.


After mounting the motor properly and putting it back together she runs like a dream! So quiet and smooth it really is a dream model.
Needless to say I have learnt from my mistake and hopefully this helps someone else in the future.
modelling era IIIa (1951-1955) Germany
Offline H0  
#27 Posted : 10 September 2010 10:19:38(UTC)
H0


Joined: 16/02/2004(UTC)
Posts: 15,443
Location: DE-NW
applor wrote:
When I first received the model and read the manual, it says you must oil everything before use (unlike marklin loks that come oiled)

Roco locos come with greased gear. With some of the steamers you have to oil the bearings of the rods before putting them into service.

I give all locos a short test run before I oil them.
Regards
Tom
---
"In all of the gauges, we particularly emphasize a high level of quality, the best possible fidelity to the prototype, and absolute precision. You will see that in all of our products." (from Märklin New Items Brochure 2015, page 1) ROFLBTCUTS
UserPostedImage
Offline river6109  
#28 Posted : 10 September 2010 10:39:53(UTC)
river6109

Australia   
Joined: 22/01/2009(UTC)
Posts: 14,875
Location: On 1965 Märklin Boulevard just around from Roco Square
Eric,
I've just read your article and wanted to reply to your problem and point out, one of your motor connection is bent.

Roco has produced locos whereas the driveshaft has come loose, ground connectors tension to the wheels are not sufficient but besides this I've never had any problems with Roco locos.
You should'nt bend any motor connection tabs, you have to be careful when replacing the PCB and you sart off on one side by placing the PCB connectors from the outside in and not from the inside out, when you've secured the first connector you slide the PCB over to the other side slightly and insert the second connector again from the outside.

If you, for instance, insert the PCB motor connectors from the inside you could finish up with a short.
Later locos have the PCB motor connectors coming from the front, so slide the PCB from the front.

If anybody has any problem with Roco locos in future, just send me an email and I'll try to help you, to fix your problem.

John

https://www.youtube.com/river6109
https://www.youtube.com/6109river
5 years in Destruction mode
50 years in Repairing mode
Offline Soest  
#29 Posted : 10 September 2010 21:01:25(UTC)
Soest


Joined: 05/09/2009(UTC)
Posts: 201
Location: Ottawa, Ontario
In reply to Mike C., I contacted John's Photo last summer and ordered the parts. Have yet to hear from them. Initially Roco would not deal with me until I became very insistant. I also worked the German retailer, who was co-operative, and eventually sent me the screws, as well as Roco. The whole process took several months which is not acceptable on a new item. This having been said the croc runs very nicely and is now one of my favourite locs.

Cheers,

Mike P.
Why do grown men play with trains?
Their wives insist they are insane
But their dreams they won't let down the drain
'Cause there ain't no thing so hard to lose as those disappearing railway blues.
Offline applor  
#30 Posted : 11 September 2010 06:16:35(UTC)
applor

Australia   
Joined: 21/05/2004(UTC)
Posts: 1,768
Location: Brisbane, Queensland
I did actually write a loco review of this model this morning but just when I finished I accidentally pressed the back button on my mouse and I lost it all.
I am still too distraught to re-type it all again.

However, I did take a photo of this model pulling Marklin 43290 'Mercury' F-train which I can share:

UserPostedImage
modelling era IIIa (1951-1955) Germany
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