Benny, I asked and was assured that they would charge the postage. They charge the CC. THa twas when I cancelled the last item.


DAle,
I have always told them not to ship until the entire order is filled. I also place an order and then add to it. when it is full they send it.

It looks to me that they have now changed their practices and if in stock it gets shipped and as the back orders come in they ship out.

No holding on to the order until it is filled.
Nev

Seems that Lokshop has changed their practices with the year change.

Paying by EU Bank Transfer as I have done once (no items on BO though) I got the invoice by mail with a note (wichtiger hinweis) on page two saying (own translation):

"The above listed items will be reserved for you for the next two weeks. After that time we reserve the right to dispose otherwise of the items". So they need to have the money in that period in order to ship out.

Dale and Juhan: please inform if your future "usual dealings" are treated differently from now on or not.

I have found one...I was a faithful LokShop buyer, but a few shipments were sent unexpectedly. That was Ok, I guess, since they were complete shipments (i.e. all items on the order), but in the past they had even asked for shipping clearance on complete shipments. I looked around, and at about that time Mike opened his store. Although his prices on the surface seem a little higher, when I look at the "delivered" cost, they are roughly equivalent...also he is only about 1 hour away so I can visit the store if I wish. In addition, he has started a sliding discount policy (the more you buy , the higher your lifetime discount on future orders is ...up to 4%) and with that additional incentive, I started buying from him. I was a little reluctant since I had always depended on the LokShop for replacement parts since they list them for order on the site, but with a quick e-mail to Mike I have gotten every part I have requested (assuming it is still in production, a fact I check before calling him). I'd like to point out that I am not associated with Mike's business in any way, but I am a satisfied customer. I'm not sure how his prices would work out for those not in North America, but for me I am happy.

Looks like Lokshop are going to take a profit dip this year (but do they really care)

I would buy from Mike but the cost to bring goods into the UK is high. It works out at about 25/30% on to the price. Mike has an excellent web site and it is great to see members here supporting him.
Polite and good service counts for me and I am sure many others.

David

Adrian: I agree...there are many good dealers. I have bought from Martin in the past and I understand that AJCKids is also good, but I have never had the occasion to buy from them. I just have settled on my current dealer since he has good prices and is reasonably local for me.

Hi all,

my experience with LokShop: I asked by e-mail if it was possible to order one spare part and other items (very few: the Crane Car Set and the SchienenBus !) and if it was possible to have only one shipment, even if the time requested for the spare part had to be long. They replied that it is possible if the amount of the other items is non very high, as they do not want to wait for the payment too much. Result: I received first a confirmation that all the ordered items were available and on the same day the invoice without the spare part (they sent me the invoice by e-mail). Finally I received a couple of months later the spare part (free of charge, the cost is very low: 1,27 EUR) with the Crane Car Set which I sent them for repair, without any delivery costs (I had to pay the shipment of the Crane Car Set from Italy to Germany).

Renato