Joined: 07/10/2002(UTC) Posts: 773 Location: Zwevezele,
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Hi all,
Again very disappointing news for me. Today I bought the digital crane wagon 46715, but I can't get it to work. I try to control it with my 6021. Sometimes the cabin light blinks which probably means there is a bad contact. I have checked all connections and the pickup shoe but as far as I can see nothing seems to be wrong or twisted. I don't think one can easily open the cabin of this thing.
I still haven't my 37031 back I don't get any news from the Marklin service (Belgium) it is already in repair since September. Thus another one for the repair service. Fortunately this one I bought from my local dealer in Belgium thus he can take care of it.
Regards, Frank |
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Joined: 29/08/2003(UTC) Posts: 1,915 Location: Netherlands
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Then you don't have much luck.  By the way the crane only works when your functions keys are off. |
M-track with a CS2. |
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Joined: 07/10/2002(UTC) Posts: 773 Location: Zwevezele,
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Function keys are off?[}:)] |
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Joined: 29/08/2003(UTC) Posts: 1,915 Location: Netherlands
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In Holland you get back your loc a lot faster. I know one case who get his loc back in one week.
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M-track with a CS2. |
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Joined: 07/10/2002(UTC) Posts: 773 Location: Zwevezele,
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Quote:[size=1" face="Verdana" id="quote]quote:Originally posted by Davy <br />In Holland you get back your loc a lot faster. I know one case who get his loc back in one week.
If I had bought it from my local dealer I had a new one the day I returned it at least if he had one in stock. One of a disadvantages of buying online. But the 37031 he could not longer order... thus I bought it from a German dealer via e-commerce. According to one of the Belgian Marklin service guys the train should have been sent to me around 14 October from Goppingen. But I'm still waiting. I think it is travelling by it self  . Nevertheless building patience seems to be the only thing I need to do. |
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Joined: 07/10/2002(UTC) Posts: 773 Location: Zwevezele,
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Hi all,
Problem with the digital crane is solved. As I use the 6021 to control it the dip switches weren't correctly set, only number 2 should be on.
I must say the crane operates very well. Just the rotating movement is some what difficult to control.
Regards, Frank |
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Joined: 21/10/2004(UTC) Posts: 31,701 Location: United Kingdom
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Glad to hear your digital crane all right. |
Large Marklinist 3- Rails Layout with CS2/MS2/Boosters/C-track/favorites Electric class E03/BR103, E18/E118, E94, Crocodiles/Steam BR01, BR03, BR05, BR23, BR44, BR50, Big Boy. |
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Joined: 15/04/2003(UTC) Posts: 2,734 Location: ,
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Joined: 12/01/2002(UTC) Posts: 2,578 Location: Sweden
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Quote:[size=1" face="Verdana" id="quote]quote:The crane will indeed only work with dip 2 on ("Universal"). So, neither the "Central Unit" nor the "Control Unit" settings will do it Funny. It makes sense that the "Central Unit" setting doesn't work. That setting won't let the function commands through. But why doesn't the "Control Unit" setting work? I have tested the 46715 crane with my home made control equipment. In the test, I only used the "New Motorola format" (corresponding to the "Control Unit" setting), and it worked well. It seems strange that the same thing wouldn't work with a real 6021. I will have to test it some day (too late to do it tonight).
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Joined: 15/04/2003(UTC) Posts: 2,734 Location: ,
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Hi Perz,
I tried it as well again (I was unsure if I really had set dips 1-3 and not -accidentially- to 2-4), also with my other 6021. It won't work with that setting, which seems to be correct according to the 6021 documentation. Since it works perfect with the "Universal" setting it's not a real problem.
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Joined: 21/10/2004(UTC) Posts: 31,701 Location: United Kingdom
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Thanks for the tips,Lutz. |
Large Marklinist 3- Rails Layout with CS2/MS2/Boosters/C-track/favorites Electric class E03/BR103, E18/E118, E94, Crocodiles/Steam BR01, BR03, BR05, BR23, BR44, BR50, Big Boy. |
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Joined: 29/08/2003(UTC) Posts: 1,915 Location: Netherlands
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As always the pictures tell the story.  |
M-track with a CS2. |
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Joined: 18/11/2004(UTC) Posts: 756 Location: New Jersey, USA
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Once again, marklin-users delivers![^] I just used this information to make one very [:(!] customer (who waited for the crane for nearly two months) a  one. Thanks! Mike |
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Joined: 18/09/2005(UTC) Posts: 502 Location: , Texas
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Which Dip Switches are you talking about? The ones located inside the Crane Housing? My display for my CS looks different than Lutz's does. I only have one "Light" function and the other 4 are like the last one on his display. Needless to say I only can make the crane go round and round. Up and down it does not go, yet...
Bob R
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Joined: 18/11/2004(UTC) Posts: 756 Location: New Jersey, USA
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Quote:[size=1" face="Verdana" id="quote]quote:Originally posted by Bob R <br />Which Dip Switches are you talking about? The ones located inside the Crane Housing? My display for my CS looks different than Lutz's does. I only have one "Light" function and the other 4 are like the last one on his display. Needless to say I only can make the crane go round and round. Up and down it does not go, yet...
Bob R
Hi Bob, Dip switches in question were for 6021. Are you saying you can not control crane's movement with CS? As I recall, I tried several available bottons on CS (I didn't RTFM) and was able to operate the crane fine. Not very intuitive at all, though[xx(] |
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Joined: 18/09/2005(UTC) Posts: 502 Location: , Texas
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Thanks Michael,
Yes I can control the Crane via the CS and the MS. I tried my 6021 to see if that would help any at all. Here is what I have so far.
I can Rotate the Cab L & R. I can Raise and Lower the Boom. However I cannot lower or raise the Hook. It makes a disgruntled sound when using that funcion as if it was bound up somehow inside perhaps?
Has anyone taken the Plastic Cab off yet? It seems a little ackward to try to remove it at this point. Just wondered if anyone has done so yet? If they have, could they post a photo? I might try to take the Cab off just to take a look inside. Maybe it is bound up somehow.
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Joined: 08/06/2002(UTC) Posts: 1,843 Location: Norway
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Pål Paulsen Märklin Spur 1 Digital, epoche 3 |
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Joined: 18/09/2005(UTC) Posts: 502 Location: , Texas
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Thank you Pål,
I finally gave up. Didn't want to try to take the Cab off. Just gave up and my Wonderful Marklin Dealer just exchanged it for me. Tried the new one and it works exactly like it is supposed too! Now I have to tow it around the track and move stuff around. Since Old Man Winter is here, I have more time to play with Trains!
Bob R
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Joined: 15/04/2003(UTC) Posts: 2,734 Location: ,
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Bob, glad to hear that you are now too an apparent happy owner of this nice little crane - wish you that this may continue for a long time! 
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Joined: 17/12/2004(UTC) Posts: 970 Location: Okanagan Valley, BC
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Just got this little gem before Christmas. My son and I love it! So far no big problems. A nice addition to my layout, I must say. 
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Joined: 06/10/2006(UTC) Posts: 1,345 Location: ,
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The problem with the hook hit mine too. However, I wasn't inclined to return it (not sure how you go about returning to Amazon Germany!) so popped the lid off for a look. It turned out the thread holding the hook had become chewed up and tangled (not sure which happened first). I restrung with a length of plain steel-coloured cotton and its been perfect since. |
Matt from Wales.
When you pay Range Rover prices, don't accept Lada quality |
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Joined: 15/12/2003(UTC) Posts: 655 Location: Buenos Aires,
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After setting some Sonderoptionen in my Intellibox, my crane worked fine... just one day. Once the "One Day Warranty" has expired, I can no longer lower the hook. All other functions work properly, including "hook up". I've opened the crane, the threads are both ok, the hook can be raised but cannot be lowered. I believe this is a decoder's issue. Another big dissapointing product, this crane... |
Jorge Vilarrubí Buenos Aires ARGENTINA |
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Joined: 01/02/2004(UTC) Posts: 7,464 Location: Scotland
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Jorge. Sorry to hear the crane is not working. Looks like again we have a model which has not been properly tested before being sent to dealers. I would ask your dealer for a replacement or a refund that way they will be quick to let M know they are losing cash through faulty goods.
David |
Take care I like Marklin and will defend the worlds greatest model rail manufacturer. |
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Joined: 21/10/2004(UTC) Posts: 31,701 Location: United Kingdom
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Sorry to hear that,You should return it for refund or exchange with warranty. |
Large Marklinist 3- Rails Layout with CS2/MS2/Boosters/C-track/favorites Electric class E03/BR103, E18/E118, E94, Crocodiles/Steam BR01, BR03, BR05, BR23, BR44, BR50, Big Boy. |
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Joined: 15/12/2003(UTC) Posts: 655 Location: Buenos Aires,
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Actually, it would be cheaper to me to buy a spare decoder than to send the crane from Argentina to Deutschland and to have it sent back to Argentina. I'm in doubt in regards to when to buy the spare decoder, since this decoder itself seems to be the center of gravity of all the problems the crane has. The non-conformance with Motorola standards has forced me to set a couple SOs in my IB, now this early failure... what follows? How many decoders should I install before they decide to build a good one? Perhaps I should wait for them to claim "a new decoder for the crane to be compatible with satellite communications" or something like that, in the same way they have called back the bad signal decoders in the recent past. No doubt, the crane is one more non-dependable product. Märklin is no longer like Porsches and I'm afraid its becoming more like Travants. |
Jorge Vilarrubí Buenos Aires ARGENTINA |
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Joined: 06/10/2006(UTC) Posts: 1,345 Location: ,
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The decoder on mine does seem to get very warm. I do wonder if the motors are to blame - they're like no motor I've seen before. You can now get very small conventional can motors that might have been a better bet.
Jorge, did you say that yours buzzes if you try to lower the hook? Have you tried giving the winch drum a gentle nudge in the right direction with a fingernail while attempting to lower it? This seemed to sort mine out. Also worth checking that the drum is properly located in the bearings and that the metal arm that rests on it is sitting in the right place (needs to have the rubber tyre on the drum in the groove). |
Matt from Wales.
When you pay Range Rover prices, don't accept Lada quality |
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Joined: 01/02/2004(UTC) Posts: 7,464 Location: Scotland
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Jorge. Could you not send the decoder back to the dealer and ask for a new one. Should not cost too much to post a decoder.
David |
Take care I like Marklin and will defend the worlds greatest model rail manufacturer. |
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Joined: 15/12/2003(UTC) Posts: 655 Location: Buenos Aires,
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Matt: thanks for your suggestions. No buzz when I try to operate the hook down. That is why I think the decoder is damaged. The output transistors for each one of the motors are unique, so I think the problem is not an output stage's one. All functions, up and down for boom and hook, right and left for the crane, are driven by the same transistor for each one of the motors. I believe the direction of motion depends on the wave form fed to the piezo-electric motors. Of course, I have opened the crane and looked at the drums, they are properly mounted and the wires are properly wound. David: that's a good idea, thanks. I'll ask to my supplier about sending him the (bad) decoder and getting a replacement. I can send it by normal, low cost post. Anyway, if it gets lost, it doesn't matter. Thanks you all for your suggestions, I'll keep you all informed. Best regards, |
Jorge Vilarrubí Buenos Aires ARGENTINA |
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Joined: 18/06/2005(UTC) Posts: 669 Location: El Sobrante, California
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I must say this little Kran is one of Marklins greatest hits. Last week I finally decided to give it a work out along with testing some of the loks I have just purchased.
It worked great out of the box, I used the 6021 controller, as I had previously hooked up the ms on some loks and couldn't get their lights to work. The 6021 may be awkward for some, but for me, it is tried and true.
All of the functions of the kran worked perfectly, the line seemed a little thin, but that is another matter. Must have been part of a design issue. All in all the Kran is a big hit with me.
The true test will be my grandson when he gets it later this year.
Gene on the left coast
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Joined: 15/12/2003(UTC) Posts: 655 Location: Buenos Aires,
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Last news about my crane: I've found the culprit! This time, the failure component is not the decoder, but the piezo-motor. I've exchanged the wires for both motors and the failure persists on the hook. Therefore, I've concluded the failure component is the motor itself. For those who are interested in piezo-motors, Elliptec has an interesting site at: <http://www.elliptec.com> They make those motors for Märklin. Regards, |
Jorge Vilarrubí Buenos Aires ARGENTINA |
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Joined: 01/02/2004(UTC) Posts: 7,464 Location: Scotland
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What now Jorge. Can you get a new motor sent to you and replace yourself. I would be inclined to send it back to the dealer and ask for a full refund as I feel this is the only way we can improve quality by causing both dealer then manufacturer to lose cash. The number of posts complaining about failed items does seem to be growing. We need good solid well built items and that is not what we are getting at present. Hope it goes well for you Jorge.
David
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Take care I like Marklin and will defend the worlds greatest model rail manufacturer. |
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