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Great service from the Lok Shop
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Offline Tony  
#1 Posted : 06 February 2006 16:40:24(UTC)
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Tony

South Africa   
Joined: 18/09/2004(UTC)
Posts: 726
Location: Cape Town
Hi all - I have to order everything in from Germany and recently I ordered a 1 Gauge Vitrine display - quite a big, heavy and fragile item. Well when it arrived the vitrine was cracked in two places - I think my friends in the parcel section or DHL are a bit heavy handed.!![:0]
So it was messed up and I was dissapointed![:(][:(]

UserPostedImage

Well the Lokshop obliged and quickly replaced the whole display under insurance and the new one arrived yesterday.:

UserPostedImage

Great service from the LokShop winkwinkwink

PS: the catenary is on standby for the 1 Gauge Crocodile which is on order (55562)[:p][:p][:p]
Regards Tony
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Offline David Dewar  
#2 Posted : 06 February 2006 17:57:27(UTC)
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David Dewar

Scotland   
Joined: 01/02/2004(UTC)
Posts: 7,448
Location: Scotland
Well done to Lok Shop. Display and loco look very nice.

David
Take care I like Marklin and will defend the worlds greatest model rail manufacturer.
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Offline plutoodie  
#3 Posted : 06 February 2006 19:04:11(UTC)
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plutoodie


Joined: 09/02/2005(UTC)
Posts: 211
Location: Abu Dhabi

Nothing better than a shop, that understands that service is just as important as price.

I like to order Märklin stuff online as it often is cheaper than what I can buy in my local store... But then again: my local store has great service, the people are always ready to exchange ideas, and their priceses are actually not that badbiggrin

I love my little local store, but must admit that I buy big from online distributers biggrin
HHJJ
Bo Jensen
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Offline Frostie  
#4 Posted : 06 February 2006 19:06:21(UTC)
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Frostie

United States   
Joined: 08/08/2003(UTC)
Posts: 1,614
Location: Birmingham,Alabama
Good news for me. I am considering some purchases from them this year due to pricing. Their pricing as mentioned in another thread is just heard to beat.

Glad to hear that their service is just as good.
Train Collection Insured by "Croc's" with "Big Boys" as Backup"
CS/MS Digital Era 1/2
Apple Man iPhone / Macbook Pro / iPad - the end of the windows PC occurred on April 4, 2010.
Love those Era 1 Tank Locomotives - the more the merrier.

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Offline steventrain  
#5 Posted : 07 February 2006 00:20:10(UTC)
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steventrain

United Kingdom   
Joined: 21/10/2004(UTC)
Posts: 31,685
Location: United Kingdom
Well done Lokshop.That will sort out problem.wink
Large Marklinist 3- Rails Layout with CS2/MS2/Boosters/C-track/favorites Electric class E03/BR103, E18/E118, E94, Crocodiles/Steam BR01, BR03, BR05, BR23, BR44, BR50, Big Boy.
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