Joined: 23/02/2011(UTC) Posts: 171 Location: Kansas, USA
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I was looking to order some small parts for two locomotives. I searched on the Marklin website and found what I needed. When I looked under the 'Shipping info USA' header it had the message "For technical reasons we are unable to ship in the United states. We ask for your understanding." Well, I don't understand. Does anyone know what 'technical reasons' they are speaking of?
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Joined: 16/02/2004(UTC) Posts: 15,443 Location: DE-NW
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Walthers are no longer the one and only US distributor, but they are still a special partner. And I assume Märklin do not compete with that special partner.
Märklin charge full RRP for spare parts plus € 50 for postage and package and they do not exclude VAT. Long story short: any German mail-order dealer should be able to make a better offer. Walthers will be able to order the parts for you - but hearsay says this may take a while. |
Regards Tom --- "In all of the gauges, we particularly emphasize a high level of quality, the best possible fidelity to the prototype, and absolute precision. You will see that in all of our products." (from Märklin New Items Brochure 2015, page 1) ROFLBTCUTS  |
 1 user liked this useful post by H0
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Joined: 21/10/2004(UTC) Posts: 31,689 Location: United Kingdom
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What cat number of two locos are you looking for parts? |
Large Marklinist 3- Rails Layout with CS2/MS2/Boosters/C-track/favorites Electric class E03/BR103, E18/E118, E94, Crocodiles/Steam BR01, BR03, BR05, BR23, BR44, BR50, Big Boy. |
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Joined: 14/03/2005(UTC) Posts: 15,870 Location: Gibraltar, Europe
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I get all my spare parts from Lokshop. I email them with my requirements and they add it on to my account as a new order. |
Ray
Mostly Marklin.Selection of different eras and European railways Small C track layout, control by MS2, 100+ trains but run 4-5 at a time.
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 1 user liked this useful post by RayF
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Joined: 15/03/2011(UTC) Posts: 1,757 Location: Auckland NZ
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Originally Posted by: RayF  I get all my spare parts from Lokshop. I email them with my requirements and they add it on to my account as a new order. Same for me, excellent service & prices |
Glen Auckland NZ
" Every Marklin layout needs a V200, a Railbus and a Banana car", not to mention a few Black and red Steamers, oh and the odd Elok !
CS1 Reloaded, Touch Cab, C Track Modules, K track layout all under construction. Currently Insider |
 1 user liked this useful post by NZMarklinist
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Joined: 23/02/2011(UTC) Posts: 171 Location: Kansas, USA
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Originally Posted by: steventrain  What cat number of two locos are you looking for parts? Steven, I have a 37031 KPEV P8. Since it is the same as the newer 37028 I was looking at the exploded view and found the part number 3 for a Rohre leitungen and a part number 22 for a Zugstange. Also, I have a 37982 K.Bay.Stats BVl. There was not an exploded view of this Loco but I did find an item number E253502 for a Pfeife, Laterne. It's price was 15 euros. ($16.34). These parts will no doubt be expensive but i like to have my locos as perfect as possible. As HO and Ray have suggested I will try Lokshop or another source.
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Joined: 21/10/2004(UTC) Posts: 31,689 Location: United Kingdom
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Lokshop can do selling spare parts. |
Large Marklinist 3- Rails Layout with CS2/MS2/Boosters/C-track/favorites Electric class E03/BR103, E18/E118, E94, Crocodiles/Steam BR01, BR03, BR05, BR23, BR44, BR50, Big Boy. |
 1 user liked this useful post by steventrain
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Joined: 10/09/2012(UTC) Posts: 18 Location: Star, Idaho, USA
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Hi glight1....
I get some needed marklin parts on occasion from Robert Frowenfeld of RJFtrains.com. I'm talking some obscure parts like pieces to Marklin locomotives from the 1970s. Sometimes it might take a little while but other times it's lightening fast. I guess it depends on your item. Lokshop is also excellent as the other members have posted. Happy hunting.
Ken
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Joined: 28/11/2007(UTC) Posts: 8,226 Location: Montreal, QC
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I was checking out some parts I needed on Maerklin's site and was surprised to see that the shipping cost (EUR 49) was more than the parts I wanted. Whatever happened to sending a small package (a few grams) as insured mail instead of a package (up to 2Kg). I have since placed the same parts order with one of my European dealers who will mail it to me in a letter.
Regards
Mike C
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Joined: 31/08/2007(UTC) Posts: 414 Location: Kennesaw, GA
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Originally Posted by: KingMarklin  Hi glight1....
I get some needed marklin parts on occasion from Robert Frowenfeld of RJFtrains.com. I'm talking some obscure parts like pieces to Marklin locomotives from the 1970s. Sometimes it might take a little while but other times it's lightening fast. I guess it depends on your item. Lokshop is also excellent as the other members have posted. Happy hunting.
Ken +1 on this, I've gotten parts from Robert before as well. One part order was indeed a long time in coming, but he warned me that might be the case ahead of time, and I did get the part within the time frame he mentioned.
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Joined: 16/02/2004(UTC) Posts: 15,443 Location: DE-NW
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I once waited more than 12 months for Märklin spare parts from LokShop. One thing is sure: LokShop were not to blame, the parts were not in stock at Märklin for a long time.
With the Märklin "shop" you can only order parts they have in stock. With LokShop you can also order parts Märklin do not have in stock, but will get again. IMHO another major disadvantage of the Märklin shop. |
Regards Tom --- "In all of the gauges, we particularly emphasize a high level of quality, the best possible fidelity to the prototype, and absolute precision. You will see that in all of our products." (from Märklin New Items Brochure 2015, page 1) ROFLBTCUTS  |
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