The discussion here is -and should remain!- about an (individually assumed) issue raised against a particular product; which has been brought up by one forum member in some other thread.

The result (not only) I'm interested in - and since he brought it up, this is IMHO that member's (ONLY) responsibility towards this forum - is HIS report on what HE has actually ACHIEVED in order to get HIS issue with this model resolved; in particular what he has written (also when) to whom at Märklin and what was their response to him regarding his issue.

BTW: About customer participation in the QM process - every customer can and should participate. By refusing to do so adequately (like directly getting in contact with the appropriate company contacts), those individuals should not be surprised if/when their issues are not even recognized - and in the end those issues correctly receive the "corresponding" priority which they actually deserve (also in spite of all customer's view and product perception).

Some remarks to the following statements of that member:


Fully disagreed. This issue was known all time and in particular very visible and apparent for both the red and cargo livery model(s); especially at the ladder step and very hard to believe not being known to people with a very strong focus on "perfection" in their comparison of models with their corresponding prototype.

Knowingly Märklin didn't receive any customer complaints against this livery "issue" in the past and apparently not even from you until now; hence there was and still is very little to no justification at all to them for some questionable last minute production crash actions.



Suggested to whom - just to some forum? As emphasized before, following this proposal would have been equally "unprototypical" and thus not a desired change (good to know that it's too late anyways ).



This would be the only prototypically correct change (if in doubt just take a personal top view look at the loco). IMHO maybe feasible for future Ae 6/6 models.



There are two major questionable statements in this phrase:

1. How can you tell this being a "quick fix" when you don't even know in which stage of production this model is today, which resources are required and if they're even available?

2. Very apparently it didn't "irritate" any of the 999 previous "Erstfeld" model owners, not even to mention those many green or red model owners before; otherwise they would already have complained about it since long, latest since 2007 with the arrival of the first cargo model.

BTW: Surely you (too) got already the corresponding response on these two points from Märklin.

In essence - Märklin might consider changing the body livery process as part of some other general product improvements for this model in future, but definitely not yet now; neither for this model #37360 nor for the model delivered equally soon by the set #29814.

If anyone has different information from Märklin s/he should post it NOW here.

Those customers who really want to have as well this rather minor detail changed or enhanced on their models, including these new ones announced for 2010, should or will know how to manage and accomplish it themselves (the RAL codes are as well known and obtainable).

Really looking forward to see those results being posted here.

PS: People with a "personal agenda" different from this technical issue and its resolution are asked to post their stuff elsewhere.

The only unwanted replies, also here are those which don't provide any real value to the topic, which is "Märklin Ae 6/6 livery enhancements" (one thread was already closed due to too much junk and the next one opened was again abused for private wars such that it too is a target for locking).

I have not seen yet Mike's "findings" upon his request to Märklin to have his issue resolved for the Ae610 "Landquart" before delivery; neither corresponding responses from others.

The forums interest is to know if/what Märklin is planning to do about it as well as what "affected" members decide/d to do in order to resolve it to their own satisfaction; either in the past, today or in future.

Thus it is by no means the end of this matter; except if everyone agrees that the issue is not even worth being resolved.

Again: People with a "personal agenda" different from this technical issue and its resolution are asked to post their stuff elsewhere.

I would be interested to see if anyone tackled the task of painting the red line over in blue. Has anyone done this yet? I wonder if there would be a good colour match, using the correct RAL colour.

Yes I also have the Re 482, and that's fine. I guess the problem is with the shape of the body where it meets the roof. The masking needs to be better done.