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Offline river6109  
#1 Posted : 26 June 2012 13:02:28(UTC)
river6109

Australia   
Joined: 22/01/2009(UTC)
Posts: 10,669
Location: On 1965 Märklin Boulevard just around from Roco Square
Hi, there is a new update available

http://www.esu.eu/download/software/lokprogrammer/

there is a lso a new download list of sound decoders

http://www.esu.eu/downlo...neration-4/loksound-v40/

A change of repair policy will come into effect from July 1st this year.

the guarantee of each decoder or other products as described will be extended to a 3 year warranty

Within 3 years from the date of purchase, we will repair defect ESU products which are no longer covered by warranty.

Prerequisites for this are that faulty products are sent within 3 years after date of purchase and the original proof of puchase (receipt) is enclosed. The repair service only applies to ESU products that are bought from ESU dealers and do not apply to decoders that have been installed ex factory.

For decoders or LokProgrammer devices older than 3 years after date of purchase or without receipt, you are still able get a new ESU product. Check our exchange fees.
Decoder Tester
Decoder Tester Repair service 24,42 €
LokProgrammer
LokProgrammer Repair service 35,00 €

LokSound

LokSound V3.0 (N, H0, M4) Repair service 45,00 €
LokSound V4.0 (N, H0, M4) Repair service 35,00 €
LokSound XL V3.5 / V4.0 Repair service 55,00 €

LokPilot

LokPilot Basic Repair service 12,50 €
LokPilot V3.0 (H0) Repair service 19,08 €
LokPilot V3.0 M4 Repair service 19,08 €
LokPilot V3.0 (N) Repair service 23,21 €
LokPilot XL V3.0 Repair service 34,51 €
LokPilot V4.0 (H0) Repair service 19,08 €
LokPilot V4.0 (N) Repair service 23,21 €

Exchange fee decoders, LokProgrammer

Defect ESU decoders or LokProgrammer devices which are older than 3 years after date of purchase can be exchanged against the latest decoder, respectively LokProgrammer in return of an exchange free. The exchange fee is valid for either defect decoders or also functionable "OEM" decoders.

The exchange fee will be also charged for decoders or LokProgrammers sent in without proof of purchase.

The exchange fee is only valid for the decoders mentioned down below:
LokPilot
LokPilot (H0, M4) V1.0 - V4.0 Exchange fee 20,23 €
LokPilot (N) V2.0 - V4.0 Exchange fee 28,56 €
LokPilot XL V1.0 - V3.0 Exchange fee 49,00 €
LokSound
LokSound (H0, N) V1.0 - V3.5 Exchange fee 87,61 €
LokSound XL V1.0 - V3.5 Exchange fee 162,91 €
LokProgrammer
LokProgrammer Exchange fee 39,26 €

this chart may help some of you who use ESU decoders

regards.,

John


http://www.youtube.com/river6109
http://www.youtube.com/6109river
5 years in Destruction mode
50 years in Repairing mode
thanks 2 users liked this useful post by river6109
Offline Bigdaddynz  
#2 Posted : 27 June 2012 11:23:56(UTC)
Bigdaddynz

New Zealand   
Joined: 17/09/2006(UTC)
Posts: 13,623
Location: New Zealand
Thanks John! They're putting the squeeze on Mother M!
Offline jeehring  
#3 Posted : 30 June 2012 02:22:26(UTC)
jeehring


Joined: 25/09/2003(UTC)
Posts: 2,733
Location: ,
mmmmh...Nooo,....it's rather the opposite : it looks more like the swan song. since Marklin are devellopping their own range of sound decoders : bye bye to the Marklin park.
In addition , not easy to justify 30%-35% higher prices...
Offline Bigdaddynz  
#4 Posted : 30 June 2012 05:32:55(UTC)
Bigdaddynz

New Zealand   
Joined: 17/09/2006(UTC)
Posts: 13,623
Location: New Zealand
Originally Posted by: jeehring Go to Quoted Post
In addition , not easy to justify 30%-35% higher prices...



It is if your decoders are more reliable!
Online H0  
#5 Posted : 30 June 2012 05:47:36(UTC)
H0


Joined: 16/02/2004(UTC)
Posts: 8,739
Originally Posted by: jeehring Go to Quoted Post
In addition , not easy to justify 30%-35% higher prices...
Just compare ESU sound with Märklin sound and then decide which decoder gives you more value for your money.
You can do that with BR 218/Lollo (compare the recent 37745 and the Lollos with the early BR 218 models 39180 through 39184 and 39189) or the BR 01 (compare 39010 through 39013 with the recent models) or the Big Boys (37793 vs. 37794).

Some say the Märklin decoders sound better (IMHO it's the other way around).
With compatible NEM sockets we can freely install the decoder we like best Flapper (may contain some irony).
Regards
Tom
---
Happy customer of Roco, Piko, Fleischmann, ESU, Brawa, Liliput, Rivarossi, Lima, ... - and will happily continue to buy locos that run well out of the box. I'm also happy with 95% of my Märklin items, but will avoid a few cost-optimized items made 2011 or later.
Offline jeehring  
#6 Posted : 30 June 2012 15:27:57(UTC)
jeehring


Joined: 25/09/2003(UTC)
Posts: 2,733
Location: ,
Originally Posted by: Bigdaddynz Go to Quoted Post
Originally Posted by: jeehring Go to Quoted Post
In addition , not easy to justify 30%-35% higher prices...



It is if your decoders are more reliable!

...don't think so , it's rather a matter of business model (how & why they make money).
ESU is mainly a decoder manufacturer ...
just see the exchange fees, the prices are almost similar to Marklin prices....
I find the fares a bit exagerated for a brand new decoder, a bit too high for what it is, just because we have now other points of reference . Look at other brands on the market...
They were pionneers. A decade ago they were the only ones (or almost the only ones) to developp sound decoders and to establish a sound database available to the public in the form we know today.

But today, they are not the only ones....More and more train manufacturers are developping their own system, with their own sound database. Prices must be justified in an environment that has changed and continues to change...

Edited by user 01 July 2012 13:37:59(UTC)  | Reason: Not specified

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