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Offline pdiamd  
#51 Posted : 26 April 2013 20:34:40(UTC)
pdiamd

United States   
Joined: 21/04/2011(UTC)
Posts: 27
Location: South New Jersey
Originally Posted by: steventrain Go to Quoted Post
I have update to 3.0.1 (1) but MS2 still 1.81


Hi Steven. I am currently using 2.0.1 on my central station. I have not updated to 3.0.1 due to some of the problems people are having. I just purchased a MFX+ locomotive (37764) and it runs good in both directions and the lights work as well. I can't get any sound from the locomotive and I wanted to know if this is because I did not update my central station. I know that the update is needed for the inside cab controls but is this update needed to control the sound functions on a MFX+ locomotive as well? Please let me know if you have any information on my problem.

Pat


Pat
CS2...MS2...Marklin Digital and Analog....Steam and Diesel Era III & IV...Insider Member
Favorites Br01, Br23, German and Swiss Crocodiles
Offline rbw993  
#52 Posted : 26 April 2013 22:16:27(UTC)
rbw993

United States   
Joined: 19/08/2008(UTC)
Posts: 956
Hi Pat,
That doesn't sound like a problem with the CS2. Do you have any other locos with sound? If so, and they work it sounds like an issue with the loco.

Regards,
Roger
Offline Bigdaddynz  
#53 Posted : 27 April 2013 00:09:31(UTC)
Bigdaddynz

New Zealand   
Joined: 17/09/2006(UTC)
Posts: 18,663
Location: New Zealand
Pat, check that the loudspeaker in your loco has not blown. There hasn't to my knowledge been any reported issues with this particular loco, but in many other threads on this forum there have been reported issues with no sound in locos which have been caused by faulty / blown speakers.

You should get your dealer to check the loco over, and replace the speaker if necessary. If you try replacing it yourself, the replacement must be a 4 or 8 ohm speaker, not the 100 ohm types previously used in older locos.

Another thing you could try is to unplug the decoder (pull it off its 21 pin mount) and then reseat it, just in case there are some dirty contacts. Be careful that you don't break the decoder or bend any of the pins. Take note of how the decoder is plugged in before you remove it, so that you put it back the right way.

To answer the question, no it won't be the CS2 software that is causing your problem, there will be some sort of fault with the loco.
Offline pdiamd  
#54 Posted : 27 April 2013 14:20:20(UTC)
pdiamd

United States   
Joined: 21/04/2011(UTC)
Posts: 27
Location: South New Jersey
Originally Posted by: Bigdaddynz Go to Quoted Post
Pat, check that the loudspeaker in your loco has not blown. There hasn't to my knowledge been any reported issues with this particular loco, but in many other threads on this forum there have been reported issues with no sound in locos which have been caused by faulty / blown speakers.

You should get your dealer to check the loco over, and replace the speaker if necessary. If you try replacing it yourself, the replacement must be a 4 or 8 ohm speaker, not the 100 ohm types previously used in older locos.

Another thing you could try is to unplug the decoder (pull it off its 21 pin mount) and then reseat it, just in case there are some dirty contacts. Be careful that you don't break the decoder or bend any of the pins. Take note of how the decoder is plugged in before you remove it, so that you put it back the right way.

To answer the question, no it won't be the CS2 software that is causing your problem, there will be some sort of fault with the loco.




Thank you guys for the information. I will contact my Marklin Dealer.

Pat
Pat
CS2...MS2...Marklin Digital and Analog....Steam and Diesel Era III & IV...Insider Member
Favorites Br01, Br23, German and Swiss Crocodiles
Offline clapcott  
#55 Posted : 27 April 2013 23:28:26(UTC)
clapcott

New Zealand   
Joined: 12/12/2005(UTC)
Posts: 2,433
Location: Wellington, New_Zealand
Pat,

I am not able to verify interoperability of this unit with your v2 codelevel (I was already at v3 when I started playing with the BR218), however I can confirm that the sound does work with other controller types (CS1 / 6021). So you go with the "check the speaker" suggestions.

P.S. re updates. I believe that later changes to the update process have helped with the problems others had when v3 first came out. The jump from v2 is still significant and does take time so be patient.
If during that time the screen goes blank (screensaver) turn either knob and you will see the moving bar again. - It would be good to have a PC setup so you occasionally get a screenshot of the CS2 if you are worried about the progress
If the CS2 automatically restarts (i.e. rather than simply finishing with an "update successful message") repeat the update process again (This may be needed up to 3 times.

Peter
Offline steventrain  
#56 Posted : 26 October 2013 13:36:52(UTC)
steventrain

United Kingdom   
Joined: 21/10/2004(UTC)
Posts: 31,606
Location: United Kingdom
Marklin have an exact date for the next update is actual not presented.
Large Marklinist 3- Rails Layout with CS2/MS2/Boosters/C-track/favorites Electric class E03/BR103, E18/E118, E94, Crocodiles/Steam BR01, BR03, BR05, BR23, BR44, BR50, Big Boy.
thanks 2 users liked this useful post by steventrain
Offline jonas_sthlm  
#57 Posted : 26 October 2013 16:42:53(UTC)
jonas_sthlm

Sweden   
Joined: 12/10/2008(UTC)
Posts: 889
Location: Stockholm, Södermalm
It sounds awesome ThumpUp

They're not too fast with various updates like that live in the perfect world Sneaky

Like no new sound project for decoders and mDT software...
Collecting Swedish items since the 80s / CS3+ / MSW / 60175 Booster / 60881 S88 AC / TC10 Gold / K, C-Tracks / Favorites Class Ra / modelltag.se - Forum modelltag.se - Facebook modelltag.se - YouTube
Offline clapcott  
#58 Posted : 26 October 2013 23:19:39(UTC)
clapcott

New Zealand   
Joined: 12/12/2005(UTC)
Posts: 2,433
Location: Wellington, New_Zealand
? ! ? ! ? !

What are you talking about ?
Peter
thanks 1 user liked this useful post by clapcott
Offline steventrain  
#59 Posted : 27 November 2013 21:10:13(UTC)
steventrain

United Kingdom   
Joined: 21/10/2004(UTC)
Posts: 31,606
Location: United Kingdom
The current software version for the online update is 3.0.1 (with CFP 2.31)

Theis the best way to provide your CS2 with an update, the CS2 directly to a network with
Internet access to connect to (E.g. the network output socket of the router). When the update via network
is taken into account which files on the CS2 due to previous updates already
are present. As a result, only really changed files are transferred. That goes
fast and friendly for the filesystem of the CS2 as a USB update.



The latest updates for the CS2 version 3.0.1 are only via a network update receive. A USB Update for this purpose is no longer offered for technical reasons.

Information from >Marklin website German<
Large Marklinist 3- Rails Layout with CS2/MS2/Boosters/C-track/favorites Electric class E03/BR103, E18/E118, E94, Crocodiles/Steam BR01, BR03, BR05, BR23, BR44, BR50, Big Boy.
Offline H0  
#60 Posted : 27 November 2013 21:15:26(UTC)
H0


Joined: 16/02/2004(UTC)
Posts: 15,262
Location: DE-NW
Originally Posted by: steventrain Go to Quoted Post
The latest updates for the CS2 version 3.0.1 are only via a network update receive. A USB Update for this purpose is no longer offered for technical reasons.
A few days ago the site still wrote the USB Update 3.0.1 would follow (but didn't say when).

Regards
Tom
---
"In all of the gauges, we particularly emphasize a high level of quality, the best possible fidelity to the prototype, and absolute precision. You will see that in all of our products." (from Märklin New Items Brochure 2015, page 1) ROFLBTCUTS
UserPostedImage
Offline franciscohg  
#61 Posted : 28 November 2013 21:23:50(UTC)
franciscohg

Chile   
Joined: 10/07/2002(UTC)
Posts: 3,268
Location: Patagonia
and when a new update will be available?????
I am pretty sure that the "no TFP" bug is due to a problem in the last update.....never had it before, and now it appears again and again.....
Maerklin service still saying that it is a software problem......indeed, it solves with a reset and reupdate procedure, but i am a Little bored of doing it several times a day.....
UserPostedImage German trains era I-II and selected III, era depends on the mood, mostly Maerklin but i can be heretic if needed XD, heresy is no longer an issue.. LOL
Offline charles Sharpe  
#62 Posted : 03 December 2013 14:56:35(UTC)
charles Sharpe


Joined: 21/09/2006(UTC)
Posts: 1,432
Location: NORFOLK UK
Please could you confirm the info below is correct.

1. 60215 HW 5.1 SW 3.0.1 [1]

2. 60213 HW 3.1 SW 3.0.1 [1] Please note I have tried to update to 5.1 HW but it will not do it.

3. Both MS2 SW V1.83.

Charles.
CHARLES SHARPE
Offline steventrain  
#63 Posted : 03 December 2013 16:01:22(UTC)
steventrain

United Kingdom   
Joined: 21/10/2004(UTC)
Posts: 31,606
Location: United Kingdom
Originally Posted by: charles Sharpe Go to Quoted Post
Please could you confirm the info below is correct.

1. 60215 HW 5.1 SW 3.0.1 [1]

2. 60213 HW 3.1 SW 3.0.1 [1] Please note I have tried to update to 5.1 HW but it will not do it.

3. Both MS2 SW V1.83.

Charles.


Yes, all same as mine but I do not have the 60215.

60213 still have the 3.1 HW, I think 60215 have 5.1 HW only.
Large Marklinist 3- Rails Layout with CS2/MS2/Boosters/C-track/favorites Electric class E03/BR103, E18/E118, E94, Crocodiles/Steam BR01, BR03, BR05, BR23, BR44, BR50, Big Boy.
thanks 1 user liked this useful post by steventrain
Offline Goofy  
#64 Posted : 03 December 2013 20:57:43(UTC)
Goofy


Joined: 12/08/2006(UTC)
Posts: 9,012
Originally Posted by: steventrain Go to Quoted Post
Originally Posted by: charles Sharpe Go to Quoted Post
Please could you confirm the info below is correct.

1. 60215 HW 5.1 SW 3.0.1 [1]

2. 60213 HW 3.1 SW 3.0.1 [1] Please note I have tried to update to 5.1 HW but it will not do it.

3. Both MS2 SW V1.83.

Charles.


Yes, all same as mine but I do not have the 60215.

60213 still have the 3.1 HW, I think 60215 have 5.1 HW only.


Correct!
Both CS don´t have same hardware.

H0
DCC = Digital Command Control
Offline Goofy  
#65 Posted : 09 December 2013 09:24:41(UTC)
Goofy


Joined: 12/08/2006(UTC)
Posts: 9,012
Those who did upgrade the latest version,is there any bug in the DCC protocol??
H0
DCC = Digital Command Control
Offline Goofy  
#66 Posted : 12 December 2013 19:08:31(UTC)
Goofy


Joined: 12/08/2006(UTC)
Posts: 9,012
Originally Posted by: Goofy Go to Quoted Post
Those who did upgrade the latest version,is there any bug in the DCC protocol??


Didn´t somebody got problem,when upgrade the latest version??

Confused

H0
DCC = Digital Command Control
Offline jonas_sthlm  
#67 Posted : 14 December 2013 13:08:12(UTC)
jonas_sthlm

Sweden   
Joined: 12/10/2008(UTC)
Posts: 889
Location: Stockholm, Södermalm
Some rumors about the next update Cool

01-mar-2013 3.0.1(1) GFP 2.31 MS2 1.83
30-jan-2013 3.0.0(0) & MS2 v1.82
18-dec-2012 2.2.0(1) GFP 2.1
28-nov-2012 2.1.7(3) Removed
11-dec-2011 2.0.1(0) GFP 2.0
18-sep-2011 1.6.4(3) GFP 1.38
30-sep-2010 1.4.0(1) GFP 1.28
Collecting Swedish items since the 80s / CS3+ / MSW / 60175 Booster / 60881 S88 AC / TC10 Gold / K, C-Tracks / Favorites Class Ra / modelltag.se - Forum modelltag.se - Facebook modelltag.se - YouTube
Offline Goofy  
#68 Posted : 14 December 2013 14:39:29(UTC)
Goofy


Joined: 12/08/2006(UTC)
Posts: 9,012
Originally Posted by: jonas_sthlm Go to Quoted Post
Some rumors about the next update Cool

01-mar-2013 3.0.1(1) GFP 2.31 MS2 1.83
30-jan-2013 3.0.0(0) & MS2 v1.82
18-dec-2012 2.2.0(1) GFP 2.1
28-nov-2012 2.1.7(3) Removed
11-dec-2011 2.0.1(0) GFP 2.0
18-sep-2011 1.6.4(3) GFP 1.38
30-sep-2010 1.4.0(1) GFP 1.28



Confused
I don´t get it...
Is there more to upgrade CS2 or MS2???

H0
DCC = Digital Command Control
Offline jonas_sthlm  
#69 Posted : 14 December 2013 19:06:22(UTC)
jonas_sthlm

Sweden   
Joined: 12/10/2008(UTC)
Posts: 889
Location: Stockholm, Södermalm
It can always been improved and get extra function Smile

Start with spelling on diffrent language Mad

Remote control from a computer should be nice Love

The sky's the limit ThumpUp
Collecting Swedish items since the 80s / CS3+ / MSW / 60175 Booster / 60881 S88 AC / TC10 Gold / K, C-Tracks / Favorites Class Ra / modelltag.se - Forum modelltag.se - Facebook modelltag.se - YouTube
Offline AlekseyV  
#70 Posted : 25 December 2014 23:28:19(UTC)
AlekseyV

Russian Federation   
Joined: 16/02/2013(UTC)
Posts: 12
Location: Moscow
Originally Posted by: RUBEN SPAIN Go to Quoted Post
This time it is impossible.

This CS2 does not start. It keeps several minutes with the LOADING screen and about 8-9 minutes the screen came blank. It has been plugged for a long night and nothing happened.

It is DIED.



Good Day, Mr. Ruben.
I am having a problem with the Central station similar to the problem You describe.
The station suddenly stopped booting and it seems that she DIED,
but she is get the IP and Web tools CS2 are works. Not only runs the application itself.

Please tell me, You were able to solve the problem of "DEAD" CS2?

Central Station 60215
Hardware Version: 5.1
Software Version: 3.7.0(7)
Version: 2.43
(GPL) U-Boot 1.2.0-CST2-1.0(Aug 20 2010 - 07:59:10)
(GPL) Linux 2.6.23.8-maerklin Wd May 13:38:local time zone must

PS: Here I describe the problem with details...
https://www.marklin-user...0215-does-not-start.aspx

PPS: I would be very grateful to anyone who can help solve problems.
Offline RUBEN SPAIN  
#71 Posted : 27 December 2014 17:34:07(UTC)
RUBEN SPAIN

Spain   
Joined: 19/12/2011(UTC)
Posts: 112
Location: Madrid Spain
Sorry. I Think you have to send the CS2 to Maerklin service. It seems the software of your CS2 is corrupted.

Kind Regards.
Offline AlekseyV  
#72 Posted : 28 December 2014 01:54:46(UTC)
AlekseyV

Russian Federation   
Joined: 16/02/2013(UTC)
Posts: 12
Location: Moscow
Originally Posted by: RUBEN SPAIN Go to Quoted Post
Sorry. I Think you have to send the CS2 to Maerklin service. It seems the software of your CS2 is corrupted.


Thank You for responding, Dear Mr Ruben.
After researching the several forums I gradually come to the same sad conclusion...
But as the service did not respond, I can't even send the CS2 in the Maerklin-service for repair, because I do not quite understand where exactly to send.
I would like to first establish some interaction with customer service of Maerklin, but they are not yet answered any of the my 2 letters, which i sent to service@maerklin.de
(from page: http://www.maerklin.de/d...lfe/telefonservice.html)

If You have ever sent in for repair to Germany (to Maerklin-service), tell me, please, how long ago it was and as it is written the address of the service.

Best regards,
Valikov Aleksey.
Offline H0  
#73 Posted : 28 December 2014 09:12:41(UTC)
H0


Joined: 16/02/2004(UTC)
Posts: 15,262
Location: DE-NW
Hi, Aleksey,

The addresses for warranty repairs can be found here:
http://www.maerklin.de/d...fe/reparaturservice.html
For Märklin it is:
Gebr. Märklin & Cie. GmbH
Reparaturservice
Stuttgarter Str. 55-57
D-73033 Göppingen
Germany

You can also send items to the other three addresses (Dr. Fürst, Kleinschmidt, Rey).
I usually send items to Märklin Göppingen.
If in doubt, send it to Märklin. They will forward it if their queue is too long.
Always include a copy of the invoice and a detailed description of the problem - and your e-mail address.
Regards
Tom
---
"In all of the gauges, we particularly emphasize a high level of quality, the best possible fidelity to the prototype, and absolute precision. You will see that in all of our products." (from Märklin New Items Brochure 2015, page 1) ROFLBTCUTS
UserPostedImage
Offline RUBEN SPAIN  
#74 Posted : 28 December 2014 11:28:20(UTC)
RUBEN SPAIN

Spain   
Joined: 19/12/2011(UTC)
Posts: 112
Location: Madrid Spain
Originally Posted by: AlekseyV Go to Quoted Post
Originally Posted by: RUBEN SPAIN Go to Quoted Post
Sorry. I Think you have to send the CS2 to Maerklin service. It seems the software of your CS2 is corrupted.


Thank You for responding, Dear Mr Ruben.
After researching the several forums I gradually come to the same sad conclusion...
But as the service did not respond, I can't even send the CS2 in the Maerklin-service for repair, because I do not quite understand where exactly to send.
I would like to first establish some interaction with customer service of Maerklin, but they are not yet answered any of the my 2 letters, which i sent to service@maerklin.de
(from page: http://www.maerklin.de/d...lfe/telefonservice.html)

If You have ever sent in for repair to Germany (to Maerklin-service), tell me, please, how long ago it was and as it is written the address of the service.

Best regards,
Valikov Aleksey.



It could take about 6 weeks since you send the CS2 to Marklin. If they not respond may be because the Christmas Holydays.

Kind regards
Offline AlekseyV  
#75 Posted : 28 December 2014 18:31:06(UTC)
AlekseyV

Russian Federation   
Joined: 16/02/2013(UTC)
Posts: 12
Location: Moscow
Originally Posted by: H0 Go to Quoted Post
Hi, Aleksey,
...
You can also send items to the other three addresses (Dr. Fürst, Kleinschmidt, Rey).
I usually send items to Märklin Göppingen.
If in doubt, send it to Märklin. They will forward it if their queue is too long.
Always include a copy of the invoice and a detailed description of the problem - and your e-mail address.


Good day, H0.

Thank you very much for the response.
It was important for me - to know that this is a valid address, and I can send the parcel to this address.

But in the first step - I would like to get answer from Service by email.

It seems to me that there is a possibility to solve the problem without sending CS2 in service for repair.
I tried the variant described here:
http://www.maerklin.de/f...;sb=5&o=&fpart=1

I was convinced that if the USB contains files:
stick.sh and reparatur.sh
after the second!!! reboot, the contents of USB-drive has new files, which are copied from the CS2 (list below).
This means that at the start of the CS2 still accesses the USB-drive and read one of these files. I.e. the ability to perform some action there.
But how can i use it is not yet clear.

b:\
07.05.2009 10:54 635 reparatur.sh
02.03.2009 09:30 390 stick.sh
01.01.1980 00:00 0 reparatur.log
01.01.1980 00:00 <DIR> backup
01.01.1980 00:00 45 reparatur.tgz

b:\backup
01.01.1980 00:00 <DIR> .
01.01.1980 00:00 <DIR> ..
01.01.1980 00:00 2 266 Reset_DCC.tgz
01.01.1980 00:00 2 338 Reset_Maerklin.tgz
01.01.1980 00:00 2 338 Reset_Marklin.tgz
01.01.1980 00:00 10 980 backup_2014-09-05_hw-51_v243_sw-370.tgz
01.01.1980 00:00 18 469 index.sh
01.01.1980 00:00 2 165 infocenter.tgz
01.01.1980 00:00 45 reparatur.tgz
01.01.1980 00:00 2 778 reparatur.tgz.~1~
01.01.1980 00:00 8 184 vor_update_auf_v2_0_1.tgz
01.01.1980 00:00 9 748 vor_update_auf_v3_0_1.tgz
01.01.1980 00:00 11 047 vor_update_auf_v3_7.tgz
Offline RUBEN SPAIN  
#76 Posted : 29 December 2014 20:39:30(UTC)
RUBEN SPAIN

Spain   
Joined: 19/12/2011(UTC)
Posts: 112
Location: Madrid Spain
Originally Posted by: AlekseyV Go to Quoted Post
Originally Posted by: H0 Go to Quoted Post
Hi, Aleksey,
...
You can also send items to the other three addresses (Dr. Fürst, Kleinschmidt, Rey).
I usually send items to Märklin Göppingen.
If in doubt, send it to Märklin. They will forward it if their queue is too long.
Always include a copy of the invoice and a detailed description of the problem - and your e-mail address.


Good day, H0.

Thank you very much for the response.
It was important for me - to know that this is a valid address, and I can send the parcel to this address.

But in the first step - I would like to get answer from Service by email.

It seems to me that there is a possibility to solve the problem without sending CS2 in service for repair.
I tried the variant described here:
http://www.maerklin.de/f...;sb=5&o=&fpart=1

I was convinced that if the USB contains files:
stick.sh and reparatur.sh
after the second!!! reboot, the contents of USB-drive has new files, which are copied from the CS2 (list below).
This means that at the start of the CS2 still accesses the USB-drive and read one of these files. I.e. the ability to perform some action there.
But how can i use it is not yet clear.

b:\
07.05.2009 10:54 635 reparatur.sh
02.03.2009 09:30 390 stick.sh
01.01.1980 00:00 0 reparatur.log
01.01.1980 00:00 <DIR> backup
01.01.1980 00:00 45 reparatur.tgz

b:\backup
01.01.1980 00:00 <DIR> .
01.01.1980 00:00 <DIR> ..
01.01.1980 00:00 2 266 Reset_DCC.tgz
01.01.1980 00:00 2 338 Reset_Maerklin.tgz
01.01.1980 00:00 2 338 Reset_Marklin.tgz
01.01.1980 00:00 10 980 backup_2014-09-05_hw-51_v243_sw-370.tgz
01.01.1980 00:00 18 469 index.sh
01.01.1980 00:00 2 165 infocenter.tgz
01.01.1980 00:00 45 reparatur.tgz
01.01.1980 00:00 2 778 reparatur.tgz.~1~
01.01.1980 00:00 8 184 vor_update_auf_v2_0_1.tgz
01.01.1980 00:00 9 748 vor_update_auf_v3_0_1.tgz
01.01.1980 00:00 11 047 vor_update_auf_v3_7.tgz



Hello, I think these files can not help you to fix the problem. They only have made a copy of the backup files from your CS2. So if Marklin service repair your CS2 then you can use the backup to install all your locomotives again to the CS2.
Offline AlekseyV  
#77 Posted : 29 December 2014 21:51:13(UTC)
AlekseyV

Russian Federation   
Joined: 16/02/2013(UTC)
Posts: 12
Location: Moscow
Originally Posted by: RUBEN SPAIN Go to Quoted Post

Hello, I think these files can not help you to fix the problem. They only have made a copy of the backup files from your CS2. So if Marklin service repair your CS2 then you can use the backup to install all your locomotives again to the CS2.


I think so too...

Now I will wait for a response from Maerklin services and to discuss with them the terms and cost of repair.
The first request I sent to them on December 14. Today - December 29.

If nothing happens, i'm try to sell for a low price to someone, who can repair this miracle of Germany's technology.
But then there is another question - the search for a replacement CS2:
- new CS2 (but confidence in the reliability and quality of CS2 has been destroyed)
- Ecos
- or other hardware ???

Sadly all of this... because there is no response from the official service. And i do not claim to be a free repair, because i'm understand, what doesn't buy CS2 from a OFF-dealer.


Thank You very much for the support.

Happy New Year! :-)

Aleksey.
Offline AlekseyV  
#78 Posted : 30 December 2014 20:16:27(UTC)
AlekseyV

Russian Federation   
Joined: 16/02/2013(UTC)
Posts: 12
Location: Moscow
Originally Posted by: AlekseyV Go to Quoted Post
Sadly all of this... because there is no response from the official service. And i do not claim to be a free repair, because i'm understand, what doesn't buy CS2 from a OFF-dealer.

Thank You very much for the support.

Happy New Year! :-)



A little Christmas miracle - today I received a response from customer service of Maerklin.

PS: I will try to write what ended my story.

Once again I would like to wish all members of this forum a Happy New Year!

Aleksey V.
thanks 1 user liked this useful post by AlekseyV
Offline AlekseyV  
#79 Posted : 21 March 2015 22:37:09(UTC)
AlekseyV

Russian Federation   
Joined: 16/02/2013(UTC)
Posts: 12
Location: Moscow

Good day, dear Members of the forum.
I want to report a how ended my story with the repair of the Central Station 2 (station doesn't boot).
I hope my positive experience will help You make the right decision and save time on solving the problem with Your Marklin-equipment.
Highlights and details...
On the 14th of December 2014 I wrote a letter on official address of the Maerklin-service (an address I got from the site maerklin.de).
After a week without a response from Maerklin-service, I sent another letter from another mail server (gmail.com).
In parallel with these events, I attempted to contact representatives of Marklin in Russia. Since I made the purchase on ebay local representatives said that they would not be able to help me (and the issue of cost was not even discussed).
Also I started looking for a way to solve the problem on the forums: and in Russia and in this forum. To my regret, I came to the conclusion that there is only one possible solution - repair is possible only in Germany.
And on the 30th of January I received a response from the service center Marklin with possible options to solve the problem:
- will go to the local representatives of the company Marklin in Russia
- to send the item for repair in one of the service centers, including in Goppingen.
I wrote a lookup about the required documents for the repair and cost of repair.
2 January 2015-the year I was told about the required documents, which confirm the date and place of purchase and confirmed the warranty (cost free if warranty seal are able).
The 3rd of January I sent a parcel (from Moscow-region) to Germany and the 9th of January it was received in the service center.
29th January I sent a letter with a request to clarify the status of the repair and the 4th of February, I received a reply with incoming registration number for my request on repair.
On March 10, I decided to clarify the status of the repair and 12th of March I received the reply that the repair is completed and my station is ready for sending. I noticed that in the document which was sent to me from the service, my address is written with a small error and hastened to clarify my address again.
18th March 2015 I decided to check the shipment status and has requested a postal tracking number. The next day I got answer from Service with the tracking number from which it followed that my station was sent on 25 February and now the parcel is already in Russia and most likely at our local post office. March 20th I went to the local post office, where i found my parcel. A receipt of my parcel the postman could not deliver to my post-box, because the address was written with a small error - without number of my flat - just as it was written in the documents service center :-)
As a result:
- for all emails (with a few exceptions), which I sent to the service center, I got answers from Service;
- all my requests for repair were fulfilled (there was a separate requests: for replacing the buttons with the incorrect picture + updated software);
- the repair was carried cost free.

I am sincerely grateful to everyone who responded to my problem and to all the staff of the service center Maerklin in Goeppingen.

In turn then plan to add to my collection novelties from catalog of Maerklin 2015.
Particularly attracted to the models "Orient-Express", BR18.5 and "Lessing" :-)
thanks 3 users liked this useful post by AlekseyV
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