marklin-users.net community | Forum

 
Welcome to the forum   
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
Marklin Contact - No reply.
Share
Options
View
Go to last post in this topic Go to first unread post in this topic
Previous Topic Next Topic
Offline steventrain  
#1 Posted : 14 June 2016 19:03:29(UTC)
Retweet
steventrain

United Kingdom   
Joined: 21/10/2004(UTC)
Posts: 31,606
Location: United Kingdom
I have email Marklin six times in seven weeks and still no reply.

Have you any problem with email to Marklin and yet to reply? - http://www.maerklin.de/en/company/contact/
Large Marklinist 3- Rails Layout with CS2/MS2/Boosters/C-track/favorites Electric class E03/BR103, E18/E118, E94, Crocodiles/Steam BR01, BR03, BR05, BR23, BR44, BR50, Big Boy.
Back to top
thanks 1 user liked this useful post by steventrain

Wish to join the discussion?! Login to your marklin-users.net community | Forum accountor Register a new forum account. Or Connect via Facebook  
Back to top  
Offline petestra  
#2 Posted : 14 June 2016 19:44:33(UTC)
Retweet
petestra

United States   
Joined: 27/07/2009(UTC)
Posts: 5,824
Location: Leesburg,VA.USA
Hi Stephen. I had the same problems a few months ago. I had emailed them regarding a part. I never got an answer and gave up. PeterConfused
Back to top
Offline danmarklinman  
#3 Posted : 14 June 2016 20:11:26(UTC)
Retweet
danmarklinman

United Kingdom   
Joined: 18/10/2012(UTC)
Posts: 1,378
Originally Posted by: steventrain Go to Quoted Post
I have email Marklin six times in seven weeks and still no reply.

Have you any problem with email to Marklin and yet to reply? - http://www.maerklin.de/en/company/contact/


Hi they can take along time to get back to you, I have emailed them about a few things in the past, including parts. And they have always got back to me. It may have taken a few weeks. But they did. My last email took over a month, and it was just an enquiry about a possible livery. They said thank you and would put it on file with other Marklin fan ideas?
It does not bother me about the time it takes as I can imagine they would be busy with such a large range of products.
Marklin and Piko era 4 SNCB , Marklin wagons
Wiking model car Fan
Faller fan including car system
Instagram: marklin1978
Wiking fan
Back to top
Offline Goofy  
#4 Posted : 14 June 2016 20:36:27(UTC)
Retweet
Goofy


Joined: 12/08/2006(UTC)
Posts: 9,012
Try to write with chinese language...

LOL
Flapper
H0
DCC = Digital Command Control
Back to top
thanks 1 user liked this useful post by Goofy
Offline waorb  
#5 Posted : 14 June 2016 22:01:40(UTC)
Retweet
waorb

Brazil   
Joined: 31/05/2011(UTC)
Posts: 868
Location: Brazil

When I need support, I call them directly. I was aways promptly answered. I only need to take care of the time zone.

Then, with a case openned, the specialist is quite fast to take care by email (and if it's not so fast, I call them again Laugh )

Cheers,

Walter
Back to top
WWW BLOG
Offline H0  
#6 Posted : 14 June 2016 23:29:49(UTC)
Retweet
H0


Joined: 16/02/2004(UTC)
Posts: 15,262
Location: DE-NW
I asked questions in May - no reply yet.
I'll ask again in July if they didn't answer then.

Some questions get ignored - it's like that for years. Wait - and ask again if it is important to you.
Regards
Tom
---
"In all of the gauges, we particularly emphasize a high level of quality, the best possible fidelity to the prototype, and absolute precision. You will see that in all of our products." (from Märklin New Items Brochure 2015, page 1) ROFLBTCUTS
UserPostedImage
Back to top
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

| Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.553 seconds.